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Does not calls

To: "ubuntu-phone@xxxxxxxxxxxxxxxxxxx" <ubuntu-phone@xxxxxxxxxxxxxxxxxxx>
From: chg 1 <chg1@xxxxxxxxxx>
Date: Sun, 31 Jan 2016 15:16:24 +0100
Importance: Normal

When I put the SIM  in another phone it works perfecly. But when I put it in the touch it's the same.
If I call someone the phone starts but in a second it says it's finished.
When someone try to call to this number it recives a voice saying the phone is not connected.