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Re: Ubuntu phone typing issue during charging


Hi Sharman!

We are in knowledge of this HW issue that affected some chargers that had a bad behaviour with the screen tactility when is plugged. First of all, we always recommend to use the original charger, is this happening with the original charger of the E5?

If you want, and the problem persists I can set things up in order to send you a new modified charger (completely free) without this HW issue.

Thanks in advance,


El 30/03/16 a las 19:27, Shahram escribió:

If it is due to earthing, it is probably with all E5 s, as the chargers are European style two pin connections, they don't have the third earth pin as used in UK.


On 30/03/2016 18:23, Andrea Bernabei wrote:

On Wed, Mar 30, 2016 at 5:51 PM, Shahram <Shahram@xxxxxxx <mailto:Shahram@xxxxxxx>> wrote:

    Aquaris E5 HD Ubuntu Edition

    When the phone is being charged, the screen touch becomes super
    sensitive, a touch that would ordinarily type one character, may
    type a few to several characters, windows, tabs etc do not
    respond correctly..


that happened to me in the past with other phones (it was Nokia Lumias if I remember correctly), it is probably because the charger is not grounded and the digitizer is not perfectly isolated, so it gets some electricity and it thinks you're touching the display when you're actually not. It's similar to what happens when you use your phone under the rain (don't try this at home :D). I'm not sure if this is a hardware defect of your phone or all the E5 though.




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