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Battery issue ongoing

 

Hi,

in the last week my bq E4.5 was several times suddenly without
power. Very annoying when you use your smart-phone as an alarm clock!

I followed the advice to switch off the phone and charge it over night.
It seems the battery is drained in a couple of hours, like last
night, see attached
screenshot!

My bq E4.5 is now 1 year and 3 months old.

What should I do? Is the battery EOL?
Anyone from bq reading this?

Thanks very much!

cheers, konrad

Attachment: screenshot20160705_093115588.png
Description: PNG image


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