ubuntu-phone team mailing list archive

[Guillaume F <marsguo@xxxxxxxxxx>]

Hello everyone,

Today my bq 4.5 has decided to get bricked. I told it it probably wasn't 
a good time to do that, since the people who would be able to help me 
were more likely to be on summer vacation than, say, in October, but it 
was already bricked so it didn't care.

I didn't do anything in particular. I had left it on a table and when I 
tried turning the screen on, it would not do anything. I tried to plug 
it, and the phone behaves exactly how it behaves normally when you plug 
it and it's off: white bq screen, then the battery animation. The 
battery isn't empty since it shows 44%.

However, when I try long pressing the power button, plugged or not, the 
screen just flashes once, then nothing, then it flashes again (every 3 
seconds as long as I keep pressing the power button). I can't get past 
it, I don't even get the white bq screen.

So I tried to enter the boot mode screen, which works. But none of the 
options do anything (recovery, fastboot, normal boot). Every time I 
select one option and press "OK" (volume down) the screen turns off and 
nothing happens. Not even the flicker I mentioned while pressing the 
power button.

I'm more of an enthusiast than a power user, so I'm not sure what to do. 
Since the boot options don't work at all, I suppose something is wrong 
with the hardware? But I wanted to check this with you before turning to bq.

I tried searching the Internet and even the mailing list (which, by the 
way, is not very convenient to browse in the archives since there's no 
"search" button, so my apologies if a solution has already been posted 
here), but could not find anything that fits my problem.

I should also mention that the phone was upgraded to OTA-12 and that 
I've never made it writeable. The worse I did was enabling the developer 
mode to install custom webapps that would interest nobody but me, but 
that was a while ago.

Aaand this phone is my daily driver, so any help would be really, really 
appreciated.

Thanks!


Guillaume