ubuntu-phone team mailing list archive

[Tony Espy <espy@xxxxxxxxxxxxx>]

On 08/25/2016 04:14 AM, Matthias Apitz wrote:
> El día Thursday, August 25, 2016 a las 08:43:58AM +0200, Alfonso Sanchez-Beato escribió:
>
> > On Thu, Aug 25, 2016 at 7:01 AM, Matthias Apitz <guru@xxxxxxxxxxx> wrote:
> >
> > > Hello,
> > >
> > > Me and my wife we both have a BQ E4.5, OTA-12. Yesterday my wife called
> > > me and terminated the call after 2:45 min (I checked this in the evening
> > > in her device). I was lazy and watched in my BQ E4.5 the call continuing
> > > until 3:45 minutes, then it terminated by its own. I even called her from
> > > a landline phone to her BQ, while the call was still active on my side,
> > > i.e. her device was not busy...
> > >
> > > What does this mean? I will check in the call list of her provider
> > > what the provider says about the duration.
> >
> > It might by a temporary network glitch, it might be a bug in the phone
> > stack. Please open a bug against ofono including /var/log/syslog and
> > ~/.cache/upstart/telephony* from the phone that registered the 3:45 minutes
> > call.
>
> /var/log/syslog turned over today night at 02:18

Did you check for syslog.1[.gz]?

> and the time
> corresponding ~/.cache/upstart/telephony* file does not show much
> information, not even timestamps:
>
> # ls -l telephony-service-indicator.log.1
> -rw-r----- 1 phablet phablet 573 Aug 24 21:14 telephony-service-indicator.log.1
> # cat
> telephony-service-indicator.log.1
> void CallManager::onCallEnded()
> void CallManager::onCallEnded()
> "No such interface 'org.freedesktop.DBus.Properties' on object at path /"
> void CallManager::onCallEnded()
> void CallManager::onCallEnded()
> void CallManager::onCallEnded()
> "No such interface 'org.freedesktop.DBus.Properties' on object at path /"
> void CallManager::onCallEnded()
> "No such interface 'org.freedesktop.DBus.Properties' on object at path /"
> "No such interface 'org.freedesktop.DBus.Properties' on object at path /"
> "No such interface 'org.freedesktop.DBus.Properties' on object at path /"
>
> Who implemented such a useless log file?  :-(

Well, this is generally how much of the session software on touch logs 
messages; by leveraging upstart's logging facility.  Anything written to 
stdout/stderr by an a session upstart job is automatically logged to a 
job-specific log file in /home/phablet/.cache/upstart.  It doesn't look 
like upstart ever grew support for timestamps in these log files.

That said, I agree, the actual log messages here aren't very helpful.

In this case it looks like a requested DBus interface doesn't exist for 
a particular object ( perhaps a CallEntry inside telephony-service )?

Can you check /var/crash to see if there are any crash files present?

Regards,
/tony