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[Bug 1435784] Re: SMS and calls working, but no mobile internet

 

** Description changed:

  Can't get mobile internet connection on aquaris e4.5.
  I have inserted a bob (austrian provider) SIM card in slot 1 and can send SMS and make calls, but mobile internet connection fails.
- 
  
  phablet@ubuntu-phablet:/⁠usr/⁠share/⁠ofono/⁠scripts$ ./⁠list-⁠contexts
  [ /⁠ril_1 ]
  [ /⁠ril_0 ]
  [ /⁠ril_0/⁠context1 ]
  Settings = { }
  Type = internet
  Protocol = ip
  Active = 0
  IPv6.Settings = { }
  Name = data.bob
  Username = data@xxxxxx
  AccessPointName = bob.at
  Password = ppp
  
  [ /⁠ril_0/⁠context2 ]
  Settings = { }
  Type = mms
  Protocol = ip
  Active = 0
  MessageProxy = 194.48.124.7:8001
  IPv6.Settings = { }
  Name = data.bob MMS
  Username = data@xxxxxx
  MessageCenter = http://mmsc.bob.at
  AccessPointName = mms.bob.at
  Password = ppp
  
  phablet@ubuntu-phablet:/⁠usr/⁠share/⁠ofono/⁠scripts$ ./⁠list-⁠modems
  [ /ril_1 ]
-     Interfaces = org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime 
-     Model = Fake Modem Model
-     Type = hardware
-     Lockdown = 0
-     Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49
-     Powered = 1
-     Manufacturer = Fake Manufacturer
-     Features = rat sim 
-     Emergency = 0
-     Online = 1
-     Serial = 359011060075557
-     [ org.ofono.RadioSettings ]
-         ModemTechnologies = gsm 
-         TechnologyPreference = gsm
-         FastDormancy = 0
-     [ org.ofono.SimManager ]
-         Present = 0
-     [ org.ofono.MtkSettings ]
-         Has3G = 0
-     [ org.ofono.CallVolume ]
-         SpeakerVolume = 0
-         MicrophoneVolume = 0
-         Muted = 0
-     [ org.ofono.VoiceCallManager ]
-         EmergencyNumbers = 08 000 999 110 112 911 118 119 
-     [ org.ofono.NetworkTime ]
+     Interfaces = org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime
+     Model = Fake Modem Model
+     Type = hardware
+     Lockdown = 0
+     Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49
+     Powered = 1
+     Manufacturer = Fake Manufacturer
+     Features = rat sim
+     Emergency = 0
+     Online = 1
+     Serial = 359011060075557
+     [ org.ofono.RadioSettings ]
+         ModemTechnologies = gsm
+         TechnologyPreference = gsm
+         FastDormancy = 0
+     [ org.ofono.SimManager ]
+         Present = 0
+     [ org.ofono.MtkSettings ]
+         Has3G = 0
+     [ org.ofono.CallVolume ]
+         SpeakerVolume = 0
+         MicrophoneVolume = 0
+         Muted = 0
+     [ org.ofono.VoiceCallManager ]
+         EmergencyNumbers = 08 000 999 110 112 911 118 119
+     [ org.ofono.NetworkTime ]
  
  [ /ril_0 ]
-     Interfaces = org.ofono.ConnectionManager org.ofono.CallBarring org.ofono.CallForwarding org.ofono.CallSettings org.ofono.SupplementaryServices org.ofono.NetworkRegistration org.ofono.SmartMessaging org.ofono.PushNotification org.ofono.MessageManager org.ofono.MessageWaiting org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime 
-     Model = Fake Modem Model
-     Type = hardware
-     Lockdown = 0
-     Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49
-     Powered = 1
-     Manufacturer = Fake Manufacturer
-     Features = gprs ussd net sms rat sim 
-     Emergency = 0
-     Online = 1
-     Serial = 359011060035551
-     [ org.ofono.ConnectionManager ]
-         Attached = 1
-         Bearer = umts
-         RoamingAllowed = 1
-         Powered = 1
-         Suspended = 0
-     [ org.ofono.CallBarring ]
-         VoiceOutgoing = international
-         VoiceIncoming = disabled
-     [ org.ofono.CallForwarding ]
-         VoiceUnconditional = 
-         VoiceNotReachable = +43680773273181
-         VoiceBusy = +43680773273181
-         VoiceNoReplyTimeout = 30
-         VoiceNoReply = +43680773273181
-         ForwardingFlagOnSim = 0
-     [ org.ofono.CallSettings ]
-         HideCallerId = default
-         ConnectedLineRestriction = unknown
-         CalledLinePresentation = disabled
-         CallingNamePresentation = unknown
-         CallingLinePresentation = enabled
-         ConnectedLinePresentation = unknown
-         VoiceCallWaiting = enabled
-         CallingLineRestriction = off
-     [ org.ofono.SupplementaryServices ]
-         State = idle
-     [ org.ofono.NetworkRegistration ]
-         MobileNetworkCode = 01
-         MobileCountryCode = 232
-         CellId = 1914421
-         LocationAreaCode = 6710
-         Mode = auto
-         Strength = 45
-         Status = registered
-         Name = bob
-         Technology = umts
-     [ org.ofono.SmartMessaging ]
-     [ org.ofono.PushNotification ]
-     [ org.ofono.MessageManager ]
-         Bearer = cs-preferred
-         ServiceCenterAddress = +436640501
-         UseDeliveryReports = 0
-         Alphabet = default
-     [ org.ofono.MessageWaiting ]
-         VoicemailMailboxNumber = 
-         VoicemailWaiting = 0
-         VoicemailMessageCount = 0
-     [ org.ofono.RadioSettings ]
-         ModemTechnologies = gsm umts 
-         TechnologyPreference = umts
-         FastDormancy = 0
-     [ org.ofono.SimManager ]
-         BarredDialing = 0
-         CardIdentifier = 8943015710265031815
-         MobileNetworkCode = 11
-         LockedPins = pin 
-         Present = 1
-         SubscriberNumbers = 
-         MobileCountryCode = 232
-         SubscriberIdentity = 232116832283181
-         FixedDialing = 0
-         Retries = [pin = 3] [puk2 = 10] [puk = 10] [pin2 = 3] 
-         PinRequired = none
-         PreferredLanguages = de en fr it 
-     [ org.ofono.MtkSettings ]
-         Has3G = 1
-     [ org.ofono.CallVolume ]
-         SpeakerVolume = 0
-         MicrophoneVolume = 0
-         Muted = 0
-     [ org.ofono.VoiceCallManager ]
-         EmergencyNumbers = 112 911 
-     [ org.ofono.NetworkTime ]
+     Interfaces = org.ofono.ConnectionManager org.ofono.CallBarring org.ofono.CallForwarding org.ofono.CallSettings org.ofono.SupplementaryServices org.ofono.NetworkRegistration org.ofono.SmartMessaging org.ofono.PushNotification org.ofono.MessageManager org.ofono.MessageWaiting org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime
+     Model = Fake Modem Model
+     Type = hardware
+     Lockdown = 0
+     Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49
+     Powered = 1
+     Manufacturer = Fake Manufacturer
+     Features = gprs ussd net sms rat sim
+     Emergency = 0
+     Online = 1
+     Serial = 359011060035551
+     [ org.ofono.ConnectionManager ]
+         Attached = 1
+         Bearer = umts
+         RoamingAllowed = 1
+         Powered = 1
+         Suspended = 0
+     [ org.ofono.CallBarring ]
+         VoiceOutgoing = international
+         VoiceIncoming = disabled
+     [ org.ofono.CallSettings ]
+         HideCallerId = default
+         ConnectedLineRestriction = unknown
+         CalledLinePresentation = disabled
+         CallingNamePresentation = unknown
+         CallingLinePresentation = enabled
+         ConnectedLinePresentation = unknown
+         VoiceCallWaiting = enabled
+         CallingLineRestriction = off
+     [ org.ofono.SupplementaryServices ]
+         State = idle
+     [ org.ofono.NetworkRegistration ]
+         MobileNetworkCode = 01
+         MobileCountryCode = 232
+         CellId = 1914421
+         LocationAreaCode = 6710
+         Mode = auto
+         Strength = 45
+         Status = registered
+         Name = bob
+         Technology = umts
+     [ org.ofono.SmartMessaging ]
+     [ org.ofono.PushNotification ]
+     [ org.ofono.MessageManager ]
+         Bearer = cs-preferred
+         ServiceCenterAddress = +436640501
+         UseDeliveryReports = 0
+         Alphabet = default
+     [ org.ofono.MessageWaiting ]
+         VoicemailMailboxNumber =
+         VoicemailWaiting = 0
+         VoicemailMessageCount = 0
+     [ org.ofono.RadioSettings ]
+         ModemTechnologies = gsm umts
+         TechnologyPreference = umts
+         FastDormancy = 0
+     [ org.ofono.SimManager ]
+         BarredDialing = 0
+         CardIdentifier = 8943015710265031815
+         MobileNetworkCode = 11
+         LockedPins = pin
+         Present = 1
+         SubscriberNumbers =
+         MobileCountryCode = 232
+         SubscriberIdentity = 232116832283181
+         FixedDialing = 0
+         Retries = [pin = 3] [puk2 = 10] [puk = 10] [pin2 = 3]
+         PinRequired = none
+         PreferredLanguages = de en fr it
+     [ org.ofono.MtkSettings ]
+         Has3G = 1
+     [ org.ofono.CallVolume ]
+         SpeakerVolume = 0
+         MicrophoneVolume = 0
+         Muted = 0
+     [ org.ofono.VoiceCallManager ]
+         EmergencyNumbers = 112 911
+     [ org.ofono.NetworkTime ]

** Description changed:

  Can't get mobile internet connection on aquaris e4.5.
  I have inserted a bob (austrian provider) SIM card in slot 1 and can send SMS and make calls, but mobile internet connection fails.
  
  phablet@ubuntu-phablet:/⁠usr/⁠share/⁠ofono/⁠scripts$ ./⁠list-⁠contexts
  [ /⁠ril_1 ]
  [ /⁠ril_0 ]
  [ /⁠ril_0/⁠context1 ]
  Settings = { }
  Type = internet
  Protocol = ip
  Active = 0
  IPv6.Settings = { }
  Name = data.bob
  Username = data@xxxxxx
  AccessPointName = bob.at
  Password = ppp
  
  [ /⁠ril_0/⁠context2 ]
  Settings = { }
  Type = mms
  Protocol = ip
  Active = 0
  MessageProxy = 194.48.124.7:8001
  IPv6.Settings = { }
  Name = data.bob MMS
  Username = data@xxxxxx
  MessageCenter = http://mmsc.bob.at
  AccessPointName = mms.bob.at
  Password = ppp
  
  phablet@ubuntu-phablet:/⁠usr/⁠share/⁠ofono/⁠scripts$ ./⁠list-⁠modems
  [ /ril_1 ]
      Interfaces = org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime
      Model = Fake Modem Model
      Type = hardware
      Lockdown = 0
      Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49
      Powered = 1
      Manufacturer = Fake Manufacturer
      Features = rat sim
      Emergency = 0
      Online = 1
      Serial = 359011060075557
      [ org.ofono.RadioSettings ]
          ModemTechnologies = gsm
          TechnologyPreference = gsm
          FastDormancy = 0
      [ org.ofono.SimManager ]
          Present = 0
      [ org.ofono.MtkSettings ]
          Has3G = 0
      [ org.ofono.CallVolume ]
          SpeakerVolume = 0
          MicrophoneVolume = 0
          Muted = 0
      [ org.ofono.VoiceCallManager ]
          EmergencyNumbers = 08 000 999 110 112 911 118 119
      [ org.ofono.NetworkTime ]
  
  [ /ril_0 ]
      Interfaces = org.ofono.ConnectionManager org.ofono.CallBarring org.ofono.CallForwarding org.ofono.CallSettings org.ofono.SupplementaryServices org.ofono.NetworkRegistration org.ofono.SmartMessaging org.ofono.PushNotification org.ofono.MessageManager org.ofono.MessageWaiting org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime
      Model = Fake Modem Model
      Type = hardware
      Lockdown = 0
      Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49
      Powered = 1
      Manufacturer = Fake Manufacturer
      Features = gprs ussd net sms rat sim
      Emergency = 0
      Online = 1
      Serial = 359011060035551
      [ org.ofono.ConnectionManager ]
          Attached = 1
          Bearer = umts
          RoamingAllowed = 1
          Powered = 1
          Suspended = 0
      [ org.ofono.CallBarring ]
          VoiceOutgoing = international
          VoiceIncoming = disabled
      [ org.ofono.CallSettings ]
          HideCallerId = default
          ConnectedLineRestriction = unknown
          CalledLinePresentation = disabled
          CallingNamePresentation = unknown
          CallingLinePresentation = enabled
          ConnectedLinePresentation = unknown
          VoiceCallWaiting = enabled
          CallingLineRestriction = off
      [ org.ofono.SupplementaryServices ]
          State = idle
      [ org.ofono.NetworkRegistration ]
          MobileNetworkCode = 01
          MobileCountryCode = 232
          CellId = 1914421
          LocationAreaCode = 6710
          Mode = auto
          Strength = 45
          Status = registered
          Name = bob
          Technology = umts
      [ org.ofono.SmartMessaging ]
      [ org.ofono.PushNotification ]
      [ org.ofono.MessageManager ]
          Bearer = cs-preferred
          ServiceCenterAddress = +436640501
          UseDeliveryReports = 0
          Alphabet = default
      [ org.ofono.MessageWaiting ]
          VoicemailMailboxNumber =
          VoicemailWaiting = 0
          VoicemailMessageCount = 0
      [ org.ofono.RadioSettings ]
          ModemTechnologies = gsm umts
          TechnologyPreference = umts
          FastDormancy = 0
      [ org.ofono.SimManager ]
          BarredDialing = 0
-         CardIdentifier = 8943015710265031815
+         CardIdentifier = 
          MobileNetworkCode = 11
          LockedPins = pin
          Present = 1
          SubscriberNumbers =
          MobileCountryCode = 232
-         SubscriberIdentity = 232116832283181
+         SubscriberIdentity = 
          FixedDialing = 0
          Retries = [pin = 3] [puk2 = 10] [puk = 10] [pin2 = 3]
          PinRequired = none
          PreferredLanguages = de en fr it
      [ org.ofono.MtkSettings ]
          Has3G = 1
      [ org.ofono.CallVolume ]
          SpeakerVolume = 0
          MicrophoneVolume = 0
          Muted = 0
      [ org.ofono.VoiceCallManager ]
          EmergencyNumbers = 112 911
      [ org.ofono.NetworkTime ]

** Changed in: ofono (Ubuntu)
   Importance: Undecided => Critical

** Changed in: ofono (Ubuntu)
     Assignee: (unassigned) => Tony Espy (awe)

** Also affects: ofono (Ubuntu RTM)
   Importance: Undecided
       Status: New

** Changed in: ofono (Ubuntu RTM)
   Importance: Undecided => Critical

** Changed in: ofono (Ubuntu RTM)
     Assignee: (unassigned) => Tony Espy (awe)

** Also affects: canonical-devices-system-image
   Importance: Undecided
       Status: New

** Changed in: canonical-devices-system-image
     Assignee: (unassigned) => Tony Espy (awe)

-- 
You received this bug notification because you are a member of Ubuntu
Phonedations bugs, which is subscribed to ofono in Ubuntu.
https://bugs.launchpad.net/bugs/1435784

Title:
  SMS and calls working, but no mobile internet

Status in the base for Ubuntu mobile products:
  New
Status in ofono package in Ubuntu:
  New
Status in ofono package in Ubuntu RTM:
  New

Bug description:
  Can't get mobile internet connection on aquaris e4.5.
  I have inserted a bob (austrian provider) SIM card in slot 1 and can send SMS and make calls, but mobile internet connection fails.

  phablet@ubuntu-phablet:/⁠usr/⁠share/⁠ofono/⁠scripts$ ./⁠list-⁠contexts
  [ /⁠ril_1 ]
  [ /⁠ril_0 ]
  [ /⁠ril_0/⁠context1 ]
  Settings = { }
  Type = internet
  Protocol = ip
  Active = 0
  IPv6.Settings = { }
  Name = data.bob
  Username = data@xxxxxx
  AccessPointName = bob.at
  Password = ppp

  [ /⁠ril_0/⁠context2 ]
  Settings = { }
  Type = mms
  Protocol = ip
  Active = 0
  MessageProxy = 194.48.124.7:8001
  IPv6.Settings = { }
  Name = data.bob MMS
  Username = data@xxxxxx
  MessageCenter = http://mmsc.bob.at
  AccessPointName = mms.bob.at
  Password = ppp

  phablet@ubuntu-phablet:/⁠usr/⁠share/⁠ofono/⁠scripts$ ./⁠list-⁠modems
  [ /ril_1 ]
      Interfaces = org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime
      Model = Fake Modem Model
      Type = hardware
      Lockdown = 0
      Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49
      Powered = 1
      Manufacturer = Fake Manufacturer
      Features = rat sim
      Emergency = 0
      Online = 1
      Serial = 359011060075557
      [ org.ofono.RadioSettings ]
          ModemTechnologies = gsm
          TechnologyPreference = gsm
          FastDormancy = 0
      [ org.ofono.SimManager ]
          Present = 0
      [ org.ofono.MtkSettings ]
          Has3G = 0
      [ org.ofono.CallVolume ]
          SpeakerVolume = 0
          MicrophoneVolume = 0
          Muted = 0
      [ org.ofono.VoiceCallManager ]
          EmergencyNumbers = 08 000 999 110 112 911 118 119
      [ org.ofono.NetworkTime ]

  [ /ril_0 ]
      Interfaces = org.ofono.ConnectionManager org.ofono.CallBarring org.ofono.CallForwarding org.ofono.CallSettings org.ofono.SupplementaryServices org.ofono.NetworkRegistration org.ofono.SmartMessaging org.ofono.PushNotification org.ofono.MessageManager org.ofono.MessageWaiting org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime
      Model = Fake Modem Model
      Type = hardware
      Lockdown = 0
      Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49
      Powered = 1
      Manufacturer = Fake Manufacturer
      Features = gprs ussd net sms rat sim
      Emergency = 0
      Online = 1
      Serial = 359011060035551
      [ org.ofono.ConnectionManager ]
          Attached = 1
          Bearer = umts
          RoamingAllowed = 1
          Powered = 1
          Suspended = 0
      [ org.ofono.CallBarring ]
          VoiceOutgoing = international
          VoiceIncoming = disabled
      [ org.ofono.CallSettings ]
          HideCallerId = default
          ConnectedLineRestriction = unknown
          CalledLinePresentation = disabled
          CallingNamePresentation = unknown
          CallingLinePresentation = enabled
          ConnectedLinePresentation = unknown
          VoiceCallWaiting = enabled
          CallingLineRestriction = off
      [ org.ofono.SupplementaryServices ]
          State = idle
      [ org.ofono.NetworkRegistration ]
          MobileNetworkCode = 01
          MobileCountryCode = 232
          CellId = 1914421
          LocationAreaCode = 6710
          Mode = auto
          Strength = 45
          Status = registered
          Name = bob
          Technology = umts
      [ org.ofono.SmartMessaging ]
      [ org.ofono.PushNotification ]
      [ org.ofono.MessageManager ]
          Bearer = cs-preferred
          ServiceCenterAddress = +436640501
          UseDeliveryReports = 0
          Alphabet = default
      [ org.ofono.MessageWaiting ]
          VoicemailMailboxNumber =
          VoicemailWaiting = 0
          VoicemailMessageCount = 0
      [ org.ofono.RadioSettings ]
          ModemTechnologies = gsm umts
          TechnologyPreference = umts
          FastDormancy = 0
      [ org.ofono.SimManager ]
          BarredDialing = 0
          CardIdentifier = 
          MobileNetworkCode = 11
          LockedPins = pin
          Present = 1
          SubscriberNumbers =
          MobileCountryCode = 232
          SubscriberIdentity = 
          FixedDialing = 0
          Retries = [pin = 3] [puk2 = 10] [puk = 10] [pin2 = 3]
          PinRequired = none
          PreferredLanguages = de en fr it
      [ org.ofono.MtkSettings ]
          Has3G = 1
      [ org.ofono.CallVolume ]
          SpeakerVolume = 0
          MicrophoneVolume = 0
          Muted = 0
      [ org.ofono.VoiceCallManager ]
          EmergencyNumbers = 112 911
      [ org.ofono.NetworkTime ]

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References