ubuntu-phonedations-bugs team mailing list archive

[Alfonso Sanchez-Beato <alfonso.sanchez-beato@xxxxxxxxxxxxx>]

It would also be interesting to gather the radio log while trying to
call the phone. Please try this:

adb shell
sudo /system/bin/logcat -b radio -c
sudo /system/bin/logcat -b radio > /tmp/radio.txt

* Now try to call the phone. After it fails:

exit
adb pull /tmp/radio.txt /tmp/

and attach /tmp/radio.txt to the bug.

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https://bugs.launchpad.net/bugs/1505012

Title:
  Cannot receive calls or text messages with 3G Enabled in Italy on BQ
  Aquaris E4.5

Status in Canonical System Image:
  Incomplete
Status in ofono package in Ubuntu:
  Incomplete

Bug description:
  After running some test on my BQ Aquaris E4.5 I have finally found it!

  This is WHY some incoming calls are not shown and the phone don't
  ring! ( so you receive the message of a miss call by your mobile
  operator)

  Here the procedure:

  - Turn on your BQ Aquaris E4.5
  - At first you will connected with 2G
  - Ask someone to call you: it will work
  - Wait some second for the 3G connection
  - Ask someone to call you again: don't work! ( so you will be only notified by your mobile operator of a missed call)

  How to solve:

  - Go in your connection settings
  - Choose to use only 2G connection
  - Ask someone to call you: it will always work!

  Please work on IT! Thanks from Italy!

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