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[Bug 1612367] Re: [Touch] Incoming call gets silent randomly

 

@Pat: that doesn't look right. For a normal case, you should only see
one Engine: playing uri: ...

Normal output should look like this:

[II 2016-09-01 12:58:26.995539] [engine.cpp:73@on_playbin_state_changed] State changed on playbin: READY
[II 2016-09-01 12:58:26.995731] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::ready
PulseAudio event for sink with index 0 received.
[II 2016-09-01 12:58:27.032896] [pulse_audio_output_observer.cpp:323@on_query_for_primary_sink_finished] Checking if port is available -> 0
PulseAudio sink details for sink.primary with index 0 is available:
  Output to wired headphone: false
  Output to wired headset: false
[DD 2016-09-01 12:58:27.199917] [track_list_skeleton.cpp:702@current_iterator] Wrapping d->current_track back to begin()
[DD 2016-09-01 12:58:27.201450] [player_implementation.cpp:129@operator()] Setting state for parent: 0xec838214
[II 2016-09-01 12:58:27.202742] [player_implementation.cpp:158@operator()] Requesting power state
[II 2016-09-01 12:58:27.203175] [engine.cpp:73@on_playbin_state_changed] State changed on playbin: PAUSED
[TT 2016-09-01 12:58:27.203987] [player_implementation.cpp:200@request_power_state] 
[II 2016-09-01 12:58:27.204181] [player_implementation.cpp:216@request_power_state] Requesting new system wakelock.
[TT 2016-09-01 12:58:27.204319] [state_controller.cpp:210@request_acquire] 
[II 2016-09-01 12:58:27.204794] [player_implementation.cpp:218@request_power_state] Requested new system wakelock.
[II 2016-09-01 12:58:27.204041] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::paused
[II 2016-09-01 12:58:27.207937] [engine.cpp:73@on_playbin_state_changed] State changed on playbin: PLAYING
[II 2016-09-01 12:58:27.208175] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::playing
[II 2016-09-01 12:58:27.210584] [player_implementation.cpp:94@operator()] Acquired new system state: SystemState::active
[II 2016-09-01 12:58:27.207938] [engine.cpp:455@play] Engine: playing uri: file:///usr/share/sounds/ubuntu/ringtones/Ubuntu.ogg
[II 2016-09-01 12:58:27.216218] [player_implementation.cpp:193@operator()] Emiting playback_status_changed signal: PlaybackStatus::playing

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https://bugs.launchpad.net/bugs/1612367

Title:
  [Touch] Incoming call gets silent randomly

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Confirmed
Status in ofono package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce.
  When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual.
  Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected.

  Device: E5, OTA-12, stable channel

  I can provide necessary logs if this happens again. Which ones should
  I gather?

  Possibly related to bug #1614943.

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References