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[Bug 1612367] Re: [Touch] Incoming call gets silent randomly

 

I've noticed same issue on BQ E5 on OTA-12 and OTA-13. Sometimes
incomming call gets silent after a split second (I can hear a blip of
sound).

Attaching syslog and unity8.log of that exact minute it happened. There
are no lines in media-hub log.


** Attachment added: "syslog"
   https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1612367/+attachment/4748323/+files/syslog

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Title:
  [Touch] Incoming call gets silent randomly

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Confirmed
Status in ofono package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce.
  When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual.
  Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected.

  Device: E5, OTA-12, stable channel

  I can provide necessary logs if this happens again. Which ones should
  I gather?

  Possibly related to bug #1614943.

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References