ubuntu-phonedations-bugs team mailing list archive

[Jim Hodapp <1612367@xxxxxxxxxxxxxxxxxx>]

@Pat: I was looking into this a bit more the other day, reading the
attached logs. This no longer seems like a media-hub issue and instead
seems more like an issue at one of the higher software layers. If you
look at the time in the media-hub logs where Anupam has stated it
happened to him, you'll see media-hub try to play the ringtone and then
in less than 1 second it pauses it. It won't pause it itself so that
means it's most likely a bug at the controlling layer above the media
stack.

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https://bugs.launchpad.net/bugs/1612367

Title:
  [Touch] Incoming call gets silent randomly

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Confirmed
Status in ofono package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce.
  When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual.
  Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected.

  Device: E5, OTA-12, stable channel

  I can provide necessary logs if this happens again. Which ones should
  I gather?

  Possibly related to bug #1614943.

  UPDATE: As mentioned in comment #7, it seems the phone rings for a
  fraction of a second and then the sound pauses abruptly.

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