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[Bug 1612367] Re: [Touch] Incoming call gets silent randomly

 

With OTA-14 it's still the same - sometimes I can hear ring tone only
for split a second (~200ms maybe). I can answer the call and talk
normally.

Attached yet another syslog (received call at 21:19).

** Attachment added: "syslog"
   https://bugs.launchpad.net/canonical-devices-system-image/+bug/1612367/+attachment/4790059/+files/syslog

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Title:
  [Touch] Incoming call gets silent randomly

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Confirmed
Status in ofono package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce.
  When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual.
  Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected.

  Device: E5, OTA-12, stable channel

  I can provide necessary logs if this happens again. Which ones should
  I gather?

  Possibly related to bug #1614943.

  UPDATE: As mentioned in comment #7, it seems the phone rings for a
  fraction of a second and then the sound pauses abruptly.

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References