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[Bug 1521827] Re: Unable to mount Seagate Wireless Plus as USB OTG drive

 

** Also affects: ubuntu-filemanager-app
   Importance: Undecided
       Status: New

** No longer affects: canonical-devices-system-image

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https://bugs.launchpad.net/bugs/1521827

Title:
  Unable to mount Seagate Wireless Plus as USB OTG drive

Status in Ubuntu File Manager App:
  New

Bug description:
  I have a Seagate Wireless Plus 1TB external disk drive.  This is a
  drive with an integrated power supply and wifi access point as well as
  a USB cable.  It is designed to be accessed while mobile using a
  variety of mechanisms: over wifi via its own web interface, via SMB,
  and via USB.

  When I plug it into the phone as a USB OTG drive, it spins up and
  appears to initialise.  After a while the white LED lights up,
  indicating that it is in USB mode, and presumably indicating that it
  has enough power.  But it is never recognised by External Drives or
  File Manager.

  There is a lot of stuff in syslog, which continues to appear even some
  time after I unplug it.  I've attached the logs from that period.

  Related to Bug #1520441.

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