ubuntu-x-swat team mailing list archive

[Bryce Harrington <bryce@xxxxxxxxxxxxxxxxxxx>]

Public bug reported:

Binary package hint: xorg

Bug reporters don't usually have a good clue on what package to file
their X bug against (they may not even know what X is), nor do they
usually know what data to collect and attach.

But they usually know the symptoms they're having.

Apport's new symptom-based bug reporting capabilities will facilitate a
new, hopefully more user-friendly method for reporting bugs.  Ideally it
should also result in bug reports that are more easily machine-readable.
Knowing the symptoms may enable better automated bug triage, better dupe
detection, and better troubleshooting advice.

Work Tasks:

 * (DONE) Itemize a standard listing of symptoms/tags in wiki
 * Write a proof-of-concept script that displays a few symptoms and adds tags accordingly
 * Test proof-of-concept script
 * Design a question-tree to lead user through some symptoms and sub-symptoms, ref to wiki troubleshooting pages as appropriate
 * Code up question-tree into the xorg apport hook
 * Test xorg apport hook and deploy
 * Rinse and repeat as needed to flesh out the capabilities

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New

-- 
Symptom-based bug reporting with apport
https://bugs.launchpad.net/bugs/388749
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