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[Bug 764185] [NEW] System locks up randomly

 

Public bug reported:

Binary package hint: xserver-xorg-video-intel

I have a Toshiba laptop with Ubuntu on it, and it will lock up at a
random point: picture on the screen freezes, mouse cursor won't move,
system doesn't respond to keyboard, etc. Ssh server stops responding, so
it's not just X. Sometimes it happens after suspend, sometimes after
boot, I can't see anything special that I do when it locks up (once it
locked up after it booted and logged into gnome, and double-clicked a
folder on desktop). This happens several times a week.

Note, information in this report is submitted by the automatic bug
reporting thing, whatever that is, it always pops up after I log in. I
don't know if it's related or not, but I figured it has lots of useful
information about my system.

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Chipset: gm45
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DRM.card0.DP.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes: 
 edid-base64:
DRM.card0.DP.2:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes: 
 edid-base64:
DRM.card0.HDMI.A.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes: 
 edid-base64:
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1366x768
 edid-base64: AP///////wBMo0EwAAAAAAASAQOAIxR4Cof1lFdPjCcnUFQAAAABAQEBAQEBAQEBAQEBAQEBShtWbFAAFjAwICUAYcYQAAAZAAAADwAAAAAAAAAAAB60AnQAAAAA/gBTQU1TVU5HCiAgICAgAAAA/gAxNjBBVDAxLVQwMgogANw=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes: 
 edid-base64:
Date: Sat Apr 16 09:33:08 2011
DistUpgraded: Log time: 2011-04-01 23:10:52.095238
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus: vboxhost, 4.0.4, 2.6.38-8-generic, x86_64: installed
DuplicateSignature: (EIR: 0x00000010 ESR: 0x00000010 PGTBL_ER: 0x00000001)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
 Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:ff10]
   Subsystem: Toshiba America Info Systems Device [1179:ff10]
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
InterpreterPath: /usr/bin/python2.7
MachineType: TOSHIBA Satellite A505
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=fcfdf828-d252-4819-89d0-89c6c6b6d2d7 ro crashkernel=384M-2G:64M,2G-:128M
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=fcfdf828-d252-4819-89d0-89c6c6b6d2d7 ro crashkernel=384M-2G:64M,2G-:128M
RelatedPackageVersions:
 xserver-xorg             1:7.6+4ubuntu3
 libdrm2                  2.4.23-1ubuntu6
 xserver-xorg-video-intel 2:2.14.0-4ubuntu7
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [gm45] GPU lockup (EIR: 0x00000010 ESR: 0x00000010 PGTBL_ER: 0x00000001)
UpgradeStatus: Upgraded to natty on 2011-04-02 (15 days ago)
UserGroups:
 
dmi.bios.date: 05/25/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.80
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.80:bd05/25/2010:svnTOSHIBA:pnSatelliteA505:pvrPSAT0U-01F001:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Satellite A505
dmi.product.version: PSAT0U-01F001
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu12
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

** Affects: xserver-xorg-video-intel (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-crash freeze natty ubuntu

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https://bugs.launchpad.net/bugs/764185

Title:
  System locks up randomly



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References