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[Bug 827531] [NEW] intel sandy bridge: X session sometimes unrecoverable after screensaver/display powersafe

 

Public bug reported:

Ubuntu 11.04 x86_64 on a brand new Dell Latitude E6520 with Intel Sandy Bridge integrated GPU.
Sometimes when the screeensaver blanked my screen, the X session wont recover completely:
- Screen reactivates and shows the cursor on a black screen
- nothing happens (waited some minutes)
- switching to consoles is posssible
- when switching back from console to X, mouse pointer shows on top of the consoles frame buffer
- service gdm restarts works (until next display blank)
- did not happen on AC power, yet
- there are i915 hangcheck timer warnings from time to time

Apart from that, I had 2 complete system freezes (X screen freezes, no
switch to console, no access via SSH, no ping, ..) within about 2 weeks.

Ah, and I am running virtual machines with KVM and virt-manager almost
every day.

-8<-----------------------------------------------------------
$ apt-cache policy xserver-xorg-video-intel
xserver-xorg-video-intel:
  Installed: 2:2.14.0-4ubuntu7.1
  Candidate: 2:2.14.0-4ubuntu7.1
  Version table:
 *** 2:2.14.0-4ubuntu7.1 0
        500 http://de.archive.ubuntu.com/ubuntu/ natty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     2:2.14.0-4ubuntu7 0
        500 http://de.archive.ubuntu.com/ubuntu/ natty/main amd64 Packages

$ lsb_release -rd
Description:	Ubuntu 11.04
Release:	11.04

$ xdriinfo 
Screen 0: i965

$ uname -a
Linux rhenium 2.6.38-10-generic #46-Ubuntu SMP Tue Jun 28 15:07:17 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux

$ free -m
             total       used       free     shared    buffers     cached
Mem:          7882       1448       6433          0         63        593
-/+ buffers/cache:        791       7090
Swap:         8191          0       8191

$ cat /proc/cpuinfo 
processor	: 0
vendor_id	: GenuineIntel
cpu family	: 6
model		: 42
model name	: Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
stepping	: 7
cpu MHz		: 800.000
cache size	: 4096 KB
physical id	: 0
siblings	: 4
core id		: 0
cpu cores	: 2
apicid		: 0
initial apicid	: 0
fpu		: yes
fpu_exception	: yes
cpuid level	: 13
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx lahf_lm ida arat epb xsaveopt pln pts dts tpr_shadow vnmi flexpriority ept vpid
bogomips	: 5387.55
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

processor	: 1
vendor_id	: GenuineIntel
cpu family	: 6
model		: 42
model name	: Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
stepping	: 7
cpu MHz		: 800.000
cache size	: 4096 KB
physical id	: 0
siblings	: 4
core id		: 1
cpu cores	: 2
apicid		: 2
initial apicid	: 2
fpu		: yes
fpu_exception	: yes
cpuid level	: 13
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx lahf_lm ida arat epb xsaveopt pln pts dts tpr_shadow vnmi flexpriority ept vpid
bogomips	: 5387.67
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

processor	: 2
vendor_id	: GenuineIntel
cpu family	: 6
model		: 42
model name	: Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
stepping	: 7
cpu MHz		: 800.000
cache size	: 4096 KB
physical id	: 0
siblings	: 4
core id		: 0
cpu cores	: 2
apicid		: 1
initial apicid	: 1
fpu		: yes
fpu_exception	: yes
cpuid level	: 13
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx lahf_lm ida arat epb xsaveopt pln pts dts tpr_shadow vnmi flexpriority ept vpid
bogomips	: 5387.67
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

processor	: 3
vendor_id	: GenuineIntel
cpu family	: 6
model		: 42
model name	: Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
stepping	: 7
cpu MHz		: 800.000
cache size	: 4096 KB
physical id	: 0
siblings	: 4
core id		: 1
cpu cores	: 2
apicid		: 3
initial apicid	: 3
fpu		: yes
fpu_exception	: yes
cpuid level	: 13
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx lahf_lm ida arat epb xsaveopt pln pts dts tpr_shadow vnmi flexpriority ept vpid
bogomips	: 5387.67
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits

$ lsmod 
Module                  Size  Used by
ppp_deflate            12990  0 
zlib_deflate           27074  1 ppp_deflate
bsd_comp               12913  0 
ppp_async              17540  1 
crc_ccitt              12667  1 ppp_async
option                 25285  1 
usb_wwan               20407  1 option
usbserial              42908  5 option,usb_wwan
usb_storage            53538  0 
uas                    17996  0 
ip6table_filter        12815  0 
ip6_tables             27845  1 ip6table_filter
ipt_MASQUERADE         12759  3 
iptable_nat            13182  1 
nf_nat                 25736  2 ipt_MASQUERADE,iptable_nat
nf_conntrack_ipv4      19640  4 iptable_nat,nf_nat
nf_defrag_ipv4         12729  1 nf_conntrack_ipv4
xt_state               12578  1 
nf_conntrack           81956  5 ipt_MASQUERADE,iptable_nat,nf_nat,nf_conntrack_ipv4,xt_state
ipt_REJECT             12576  2 
xt_CHECKSUM            12549  1 
iptable_mangle         12734  1 
xt_tcpudp              12603  5 
iptable_filter         12810  1 
ip_tables              27456  3 iptable_nat,iptable_mangle,iptable_filter
x_tables               29581  11 ip6table_filter,ip6_tables,ipt_MASQUERADE,iptable_nat,xt_state,ipt_REJECT,xt_CHECKSUM,iptable_mangle,xt_tcpudp,iptable_filter,ip_tables
bridge                 82170  0 
stp                    12931  1 bridge
snd_hda_codec_hdmi     28167  1 
snd_hda_codec_idt      71137  1 
binfmt_misc            17565  1 
rfcomm                 47694  8 
sco                    18187  2 
bnep                   18308  2 
l2cap                  53570  16 rfcomm,bnep
arc4                   12529  2 
kvm_intel              56851  0 
kvm                   367707  1 kvm_intel
snd_hda_intel          33211  2 
snd_hda_codec         103804  3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel
snd_hwdep              13604  1 snd_hda_codec
snd_pcm                96391  3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_seq_midi           13324  0 
iwlagn                333717  0 
snd_rawmidi            30486  1 snd_seq_midi
btusb                  18600  2 
cdc_ncm                17501  0 
uvcvideo               72195  0 
snd_seq_midi_event     14899  1 snd_seq_midi
cdc_acm                22574  0 
videodev               82052  1 uvcvideo
bluetooth              72320  9 rfcomm,sco,bnep,l2cap,btusb
cdc_wdm                17506  0 
v4l2_compat_ioctl32    17078  1 videodev
iwlcore               167503  1 iwlagn
dell_wmi               12681  0 
snd_seq                61621  2 snd_seq_midi,snd_seq_midi_event
usbnet                 26165  1 cdc_ncm
mac80211              294370  2 iwlagn,iwlcore
sparse_keymap          13898  1 dell_wmi
ppdev                  17113  0 
dell_laptop            13827  0 
dcdbas                 14438  1 dell_laptop
snd_timer              29602  2 snd_pcm,snd_seq
snd_seq_device         14462  3 snd_seq_midi,snd_rawmidi,snd_seq
cfg80211              178528  3 iwlagn,iwlcore,mac80211
snd                    67382  14 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
psmouse                73535  0 
serio_raw              13166  0 
parport_pc             36959  0 
soundcore              12680  1 snd
snd_page_alloc         18529  2 snd_hda_intel,snd_pcm
lp                     17825  0 
parport                46458  3 ppdev,parport_pc,lp
sha256_generic         21031  4 
aesni_intel            55161  96 
cryptd                 20510  33 aesni_intel
aes_x86_64             17208  1 aesni_intel
aes_generic            38279  2 aesni_intel,aes_x86_64
dm_crypt               22993  2 
i915                  514975  3 
sdhci_pci              13989  0 
firewire_ohci          40370  0 
sdhci                  27387  1 sdhci_pci
ahci                   25951  3 
libahci                26642  1 ahci
drm_kms_helper         42136  1 i915
firewire_core          62646  1 firewire_ohci
crc_itu_t              12707  1 firewire_core
drm                   227495  4 i915,drm_kms_helper
e1000e                159096  0 
i2c_algo_bit           13400  1 i915
video                  19438  1 i915

** Affects: xserver-xorg-video-intel (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 intel sandybridge xorg

** Tags removed: bridge sandy
** Tags added: sandybridge

-- 
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https://bugs.launchpad.net/bugs/827531

Title:
  intel sandy bridge: X session sometimes unrecoverable after
  screensaver/display powersafe

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Follow ups

References