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[Bug 864917] [NEW] Can't get TwinView to work correctly with Nvidia Quadro FX 3800M

 

Public bug reported:

I originally posted this as a question...

    https://answers.launchpad.net/ubuntu/+question/173036

... where it was suggested that I submit a bug report instead.

I can't get TwinView to work correctly on a Dell Precision M6500 laptop
with Nvidia Quadro FX 3800M. I'm initially testing with the laptop's
built-in screen + a LCD connected via the VGA port. It half works with
the open-source Nouveau driver (clone only) and half works with the
proprietary Nvidia driver, but either cause X lockups on mode-switch or
one screen to be blank. The hardware is fine, since it worked when I
tested with the original Windows installation that was on the laptop.

The symptoms are:

1. Nouveau driver
1.1. Clone works fine, e.g. installer / live trial + installed
1.2. Extended desktop causes either the laptop screen or the panel to be blank

2. Nvidia driver
2.1. Single screen works fine - no problems
2.2. TwinView causes either the laptop screen or the panel to be blank, depending on X configuration. I can easily choose which one ends up being blank by prioritising the other with the "UseDisplayDevice" config option.
2.3. When trying TwinView, the initial mode-switch causes the above #2.2 symptom, then the 2nd mode-switch back causes X to lock up (either automatically via the time-out because I can't see the original dialog box, or choosing to manually switch back)
2.4. When booting up with TwinView configured and the panel plugged in, the login box ends up on the wrong display.

I've tried the above with fresh installations of Ubuntu 10.04 LTS
32-bit, Ubuntu 11.04 64-bit and Ubuntu 11.10 beta 2 64-bit. I've tried
changing the Nvidia driver from v270.41.07 (that's installed with Ubuntu
11.04) to rolling my own nvidia-current with latest Nvidia stable
v275.28, then I also tried the latest v280.13.

I've looked through all the forums, FAQs and Ubuntu help I could find,
including the following:

https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia

I noticed that the M6500 is on the Ubuntu certification list, but with
32-bit and ATI graphics instead of Nvidia. There's also a hardware
certification page here for up-coming 11.10 which shows some failures
for the M6500, but I can't see which configuration or what the failures
are without being able to login...

http://people.canonical.com/~hwcert/hw-testing/current.html

Thanks,

Jon

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xorg 1:7.6+4ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  280.13  Wed Jul 27 16:53:56 PDT 2011
 GCC version:  gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu4)
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
CompositorRunning: compiz
Date: Sun Oct  2 23:15:50 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus: nvidia-current, 280.13, 2.6.38-8-generic, x86_64: installed
GraphicsCard:
 nVidia Corporation G92 [Quadro FX 3800M] [10de:061f] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:02ef]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
JockeyStatus: xorg:nvidia_current - NVIDIA accelerated graphics driver (Proprietary, Enabled, Not in use)
MachineType: Dell Inc. Precision M6500
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=80ca5d9d-a7ab-41f9-b28d-bc03d0f490f4 ro quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/07/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd06/07/2010:svnDellInc.:pnPrecisionM6500:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Precision M6500
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 freeze natty running-unity ubuntu

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Title:
  Can't get TwinView to work correctly with Nvidia Quadro FX 3800M

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