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[Bug 874241] [NEW] Wrong resolution in GDM when using external monitor connected to laptop [8086:0116]

 

Public bug reported:

When booting with an external monitor attache, the external monitor shows a stretched-out display, which the laptop monitor shows two black bars on each side of a lesser-resolution GDM display. This problem persists after logging in and is illustrated by these pictures:
GDM display:
https://launchpadlibrarian.net/80418888/IMG_20110920_091338.jpg

In-session display:
https://launchpadlibrarian.net/80418884/IMG_20110920_091318.jpg

It's rather common to boot with the screen connected, so the use case
for this really is problematic as the Ubuntu splash doesn't look right
when a workstation is started like this. I happen to be in an
environment where everyone runs Windows and cosmetic details like this
really undermine confidence in Ubuntu.

This was also tested with a 11.10 nightly 3 weeks ago. I have to use the
monitors utility every-time the system is rebooted to adjust
resolutions.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,snap,gnomecompat,grid,place,regex,move,resize,mousepoll,session,imgpng,zoom,mag,wall,animation,expo,thumbnail,workarounds,ezoom,staticswitcher,fade,scale]
CompositorRunning: compiz
Date: Fri Oct 14 09:40:55 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus:
 dkms.conf: Error! No 'DEST_MODULE_LOCATION' directive specified.
 dkms.conf: Error! No 'PACKAGE_NAME' directive specified.
 dkms.conf: Error! No 'PACKAGE_VERSION' directive specified.
 vboxhost, 4.1.2, 2.6.38-11-generic, x86_64: built 
 vboxhost, 4.1.4, 2.6.38-11-generic, x86_64: installed
EcryptfsInUse: Yes
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:1652]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426)
MachineType: ASUSTeK Computer Inc. K53E
ProcEnviron:
 LANGUAGE=fr:en_US:en
 LANG=en_US.UTF-8
 LC_MESSAGES=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=c9a489db-ff56-4f7b-8ee8-617e5f4f00c4 ro quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K53E.209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K53E
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK53E.209:bd05/09/2011:svnASUSTeKComputerInc.:pnK53E:pvr1.0:rvnASUSTeKComputerInc.:rnK53E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K53E
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
version.compiz: compiz 1:0.9.4+bzr20110606-0ubuntu1~natty2
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

** Affects: xserver-xorg-video-intel (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 natty ubuntu

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https://bugs.launchpad.net/bugs/874241

Title:
  Wrong resolution in GDM when using external monitor connected to
  laptop [8086:0116]

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References