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[Bug 554783] [NEW] Graphics Card Fan Suddenly Stopped While Using Computer

 

Public bug reported:

Binary package hint: xserver-xorg-video-ati

While I was using my computer, doing perfectly normal things, such as
reading news articles in Firefox, my graphics card's fan suddenly
completely stopped, causing the GPU to overheat. At first I thought that
the fan was slowing down because there wasn't anything particularly GPU
intensive going on, and system load was below normal, however, like 10
minutes after, the screen turned completely black, and the computer
locked up. This almost certainly because the GPU overheated. The first
thing I did was tried Alt-SysRq-K to reboot the X server. That did
nothing, so I tried Alt-SysRq-REISUB, and the system did NOT reboot. I'm
assuming there may have been a kernel panic. Therefore, I held in the
power button on my computer until it turned off. Shortly after that, I
hit the power button again to turn the computer back on, but immediately
after pressing the power button, the system fans started spinning at
maximum speed for a split second and the system immediately shut off. No
BIOS POST information was displayed on the screen or anything. So, I
assumed the system shut off because it overheated and it was trying to
protect the hardware. I let it sit for a couple of minutes, and then I
managed to get it to turn on. Something worth noting here is that the
GPU fan worked perfectly fine after a full system reboot, making me
believe this is some sort of driver problem. The first time I tried to
boot it, Ubuntu froze before being able to load the splash screen, so I
assumed it may either be because the GPU was still overheated and not
working properly, or some file system corruption. I tried Alt-SysRq-B to
reboot it, but surprisingly that did nothing, so I turned it off with
the power button again. I then booted into recovery mode, and
thankfully, I managed to get to the recovery options. I then proceeded
to run the options "dpkg, clean, and resume", but when it finished
loading services, I was in a text mode login instead of GDM, so I
rebooted using Alt-SysRq-REISUB. I then booted Ubuntu with the normal
boot method, and after running a quick fsck, I was able to login and
post this bug report on the same computer.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xserver-xorg-video-ati 1:6.12.192-2ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
Architecture: amd64
Date: Sat Apr  3 15:40:04 2010
DkmsStatus:
 virtualbox-ose, 3.1.4, 2.6.32-17-generic, x86_64: installed 
 virtualbox-ose, 3.1.4, 2.6.32-16-generic, x86_64: installed 
 virtualbox-ose, 3.1.4, 2.6.32-19-generic, x86_64: installed
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: Shuttle Inc SG33
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=f75382cd-2436-4b42-96ef-0c1f545f6fa5 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-video-ati
dmi.bios.date: 04/25/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: FG33
dmi.board.vendor: Shuttle Inc
dmi.board.version: V10
dmi.chassis.type: 3
dmi.chassis.vendor: Shuttle Inc
dmi.chassis.version: G5
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd04/25/2008:svnShuttleInc:pnSG33:pvrV10:rvnShuttleInc:rnFG33:rvrV10:cvnShuttleInc:ct3:cvrG5:
dmi.product.name: SG33
dmi.product.version: V10
dmi.sys.vendor: Shuttle Inc
system:
 distro:             Ubuntu
 codename:           lucid
 architecture:       x86_64
 kernel:             2.6.32-19-generic

** Affects: xserver-xorg-video-ati (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug lucid

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Graphics Card Fan Suddenly Stopped While Using Computer
https://bugs.launchpad.net/bugs/554783
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