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[Bug 596082] [NEW] Dell Latitude E6510 unable to use second external vga monitor

 

Public bug reported:

Binary package hint: xorg

Dell E6510 with an Intel Core i5 chip and with the Intel graphics (not
nvidia). According to the Dell website, the Intel chip is:  Intel
QM57/QS57 NB Gfx - Intel GMA HD

Vanilla install of Ubuntu 10.04 (I tried it with 32bit and 64bit
versions) with all patches applied (up to date as of posting).

Upon plugging in an external monitor using the VGA adapter and then going into System->Preferences->Monitors, I get a black 
screen and no mouse movements at all. System is completely hung - I cannot even SSH into the laptop. Even CTRL+ALT+BKSP doesn't kick me out of X. I'm forced to power off the laptop and restart.

System has latest A03 bios but it did the same thing with A01 and A01.1
bios revisions

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
Architecture: amd64
Date: Fri Jun 18 16:27:11 2010
DkmsStatus: Error: [Errno 2] No such file or directory
GdmLog2:
 
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Lsusb:
 Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
 Bus 002 Device 002: ID 8087:0020  
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0020  
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude E6510
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=ab101798-172a-422a-896a-b683ca73ae88 ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 02K3Y4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6510:pvr0001:rvnDellInc.:rn02K3Y4:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6510
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
system:
 distro:             Ubuntu
 codename:           lucid
 architecture:       x86_64
 kernel:             2.6.32-22-generic

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug lucid

-- 
Dell Latitude E6510 unable to use second external vga monitor
https://bugs.launchpad.net/bugs/596082
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