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[Bug 628763] [NEW] Dell Latitude E-5500 - laptop screen black

 

Public bug reported:

Binary package hint: xserver-xorg-video-intel

Sometimes after login, when I do an xrandr (workaround to bug #617421 )
the notebook screen is black (happens only when no external monitor is
attached). I can see the mouse pointer moving but that's it.

I was about to file that for gdm package, but I am not sure what package
is responsible for this problem.

When that happens and I do (in blind attempt) start the console and
execute xrandr (to reevaluate screens) does not help either. Switching
CTRL+ALT+F1 and CTRL+ALT+F7 back and forth does not help either.

Switching to a text login, logging in and doing "restart gdm" then
helps.

Last time it happened I did  xrandr --current >xrandr-output.txt in a
blind attempt and then looked at it after gdm restart. I found that also
the TV1 was again active (which is the main issue of bug #617421
mentioned above). Probably it has to do with this. Probably TV1 was
guessed to be the main screen but anyway LVDS1 was shown active true
(see attachment).

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xserver-xorg-video-intel 2:2.9.1-3ubuntu5
ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
Architecture: i386
Date: Thu Sep  2 12:52:11 2010
DkmsStatus:
 vboxnetadp, 3.2.8, 2.6.32-24-generic, i686: installed 
 vboxnetflt, 3.2.8, 2.6.32-24-generic, i686: installed 
 virtualbox-ose, 3.1.6, 2.6.32-24-generic, i686: installed  (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)
 vboxdrv, 3.2.8, 2.6.32-24-generic, i686: installed
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Dell Inc. Latitude E5500
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=0c5230d6-05d2-47c8-9325-347fe42d71f9 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-video-intel
dmi.bios.date: 04/15/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0DW634
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd04/15/2009:svnDellInc.:pnLatitudeE5500:pvr:rvnDellInc.:rn0DW634:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E5500
dmi.sys.vendor: Dell Inc.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro:             Ubuntu
 codename:           lucid
 architecture:       i686
 kernel:             2.6.32-24-generic

** Affects: xserver-xorg-video-intel (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 lucid

-- 
Dell Latitude E-5500 - laptop screen black
https://bugs.launchpad.net/bugs/628763
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