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Message #87965
[Bug 633509] [NEW] x.org crashes after monitor suspends and extra graphics are used
Public bug reported:
Binary package hint: xserver-xorg-video-intel
In order to help this bug report be taken care of sooner, I have
included step by step what has happened.
1.) Cold boot computer (a Dell Vostro 200)
2.) Login (to GNOME)
3.) Computer idles for awhile, then the screensaver turns on.
4.) The monitor goes into power-saving mode.
5.) Move mouse to wake monitor up.
6.) Meassage appears randomly that " Ubuntu is running in low graphics mode".
7.) Click OK. Menu appears. Asks if I want to run Ubuntu in low graphics mode, review the error, restart X, or reconfigure X.
I have tried everything on these menus. Nothing works except to run Ubuntu in low-graphics mode.
I investigated deeper. I can't use 3d or 2d screensavers, extra visual
effects, etc.
I tried to determine if I had the right driver. Here is the output of
lshw -c display:
root@tft-desktop2:/home/keagan# lshw -c display
*-display
description: VGA compatible controller
product: 82G33/G31 Express Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 02
width: 32 bits
clock: 33MHz
capabilities: msi pm bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:27 memory:fdf00000-fdf7ffff ioport:ff00(size=8) memory:d0000000-dfffffff(prefetchable) memory:fdc00000-fdcfffff
Here is the output of lspci -vvnn:
root@tft-desktop2:/home/keagan# lspci -vvnn
00:00.0 Host bridge [0600]: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller [8086:29c0] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
Latency: 0
Capabilities: [e0] Vendor Specific Information <?>
Kernel driver in use: agpgart-intel
Kernel modules: intel-agp
00:01.0 PCI bridge [0604]: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port [8086:29c1] (rev 02)
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: 0000d000-0000dfff
Memory behind bridge: fda00000-fdafffff
Prefetchable memory behind bridge: 00000000fdb00000-00000000fdbfffff
Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: [88] Subsystem: Dell Device [1028:0238]
Capabilities: [80] Power Management version 3
Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [90] Message Signalled Interrupts: Mask- 64bit- Queue=0/0 Enable+
Address: fee0300c Data: 4151
Capabilities: [a0] Express (v1) Root Port (Slot+), MSI 00
DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
ExtTag- RBE+ FLReset-
DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
MaxPayload 128 bytes, MaxReadReq 128 bytes
DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
LnkCap: Port #2, Speed 2.5GT/s, Width x16, ASPM L0s L1, Latency L0 <1us, L1 <4us
ClockPM- Suprise- LLActRep- BwNot-
LnkCtl: ASPM Disabled; RCB 64 bytes Disabled+ Retrain- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surpise-
Slot # 0, PowerLimit 0.000000; Interlock- NoCompl+
SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg-
Control: AttnInd Off, PwrInd On, Power- Interlock-
SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet- Interlock-
Changed: MRL- PresDet- LinkState-
RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible-
RootCap: CRSVisible-
RootSta: PME ReqID 0000, PMEStatus- PMEPending-
Capabilities: [100] Virtual Channel <?>
Capabilities: [140] Root Complex Link <?>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:02.0 VGA compatible controller [0300]: Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 27
Region 0: Memory at fdf00000 (32-bit, non-prefetchable) [size=512K]
Region 1: I/O ports at ff00 [size=8]
Region 2: Memory at d0000000 (32-bit, prefetchable) [size=256M]
Region 3: Memory at fdc00000 (32-bit, non-prefetchable) [size=1M]
Capabilities: [90] Message Signalled Interrupts: Mask- 64bit- Queue=0/0 Enable+
Address: fee0200c Data: 4191
Capabilities: [d0] Power Management version 2
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Kernel driver in use: i915
Kernel modules: i915
00:19.0 Ethernet controller [0200]: Intel Corporation 82562V-2 10/100 Network Connection [8086:10c0] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 25
Region 0: Memory at fdfc0000 (32-bit, non-prefetchable) [size=128K]
Region 1: Memory at fdfff000 (32-bit, non-prefetchable) [size=4K]
Region 2: I/O ports at fe00 [size=32]
Capabilities: [c8] Power Management version 2
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
Status: D0 PME-Enable- DSel=0 DScale=1 PME-
Capabilities: [d0] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable+
Address: 00000000fee0200c Data: 41a9
Capabilities: [e0] Vendor Specific Information <?>
Kernel driver in use: e1000e
Kernel modules: e1000e
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 16
Region 4: I/O ports at fd00 [size=32]
Capabilities: [50] Vendor Specific Information <?>
Kernel driver in use: uhci_hcd
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin B routed to IRQ 21
Region 4: I/O ports at fc00 [size=32]
Capabilities: [50] Vendor Specific Information <?>
Kernel driver in use: uhci_hcd
00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin D routed to IRQ 19
Region 4: I/O ports at fb00 [size=32]
Capabilities: [50] Vendor Specific Information <?>
Kernel driver in use: uhci_hcd
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 02) (prog-if 20)
Subsystem: Dell Device [1028:0238]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin C routed to IRQ 18
Region 0: Memory at fdffe000 (32-bit, non-prefetchable) [size=1K]
Capabilities: [50] Power Management version 2
Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [58] Debug port: BAR=1 offset=00a0
Capabilities: [98] Vendor Specific Information <?>
Kernel driver in use: ehci_hcd
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 22
Region 0: Memory at fdff4000 (64-bit, non-prefetchable) [size=16K]
Capabilities: [50] Power Management version 2
Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [60] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
Address: 0000000000000000 Data: 0000
Capabilities: [70] Express (v1) Root Complex Integrated Endpoint, MSI 00
DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
ExtTag- RBE- FLReset+
DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
MaxPayload 128 bytes, MaxReadReq 128 bytes
DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
LnkCap: Port #0, Speed unknown, Width x0, ASPM unknown, Latency L0 <64ns, L1 <1us
ClockPM- Suprise- LLActRep- BwNot-
LnkCtl: ASPM Disabled; Disabled- Retrain- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed unknown, Width x0, TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-
Capabilities: [100] Virtual Channel <?>
Capabilities: [130] Root Complex Link <?>
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 23
Region 4: I/O ports at fa00 [size=32]
Capabilities: [50] Vendor Specific Information <?>
Kernel driver in use: uhci_hcd
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin B routed to IRQ 19
Region 4: I/O ports at f900 [size=32]
Capabilities: [50] Vendor Specific Information <?>
Kernel driver in use: uhci_hcd
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin C routed to IRQ 18
Region 4: I/O ports at f800 [size=32]
Capabilities: [50] Vendor Specific Information <?>
Kernel driver in use: uhci_hcd
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 02) (prog-if 20)
Subsystem: Dell Device [1028:0238]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 23
Region 0: Memory at fdffd000 (32-bit, non-prefetchable) [size=1K]
Capabilities: [50] Power Management version 2
Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [58] Debug port: BAR=1 offset=00a0
Capabilities: [98] Vendor Specific Information <?>
Kernel driver in use: ehci_hcd
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev 92) (prog-if 01)
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=32
I/O behind bridge: 0000c000-0000cfff
Memory behind bridge: fde00000-fdefffff
Prefetchable memory behind bridge: 00000000fdd00000-00000000fddfffff
Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: [50] Subsystem: Dell Device [1028:0238]
00:1f.0 ISA bridge [0601]: Intel Corporation 82801IR (ICH9R) LPC Interface Controller [8086:2916] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Capabilities: [e0] Vendor Specific Information <?>
Kernel modules: iTCO_wdt
00:1f.2 RAID bus controller [0104]: Intel Corporation 82801 SATA RAID Controller [8086:2822] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 26
Region 0: I/O ports at f700 [size=8]
Region 1: I/O ports at f600 [size=4]
Region 2: I/O ports at f500 [size=8]
Region 3: I/O ports at f400 [size=4]
Region 4: I/O ports at f300 [size=32]
Region 5: Memory at fdffc000 (32-bit, non-prefetchable) [size=2K]
Capabilities: [80] Message Signalled Interrupts: Mask- 64bit- Queue=0/4 Enable+
Address: fee0100c Data: 4189
Capabilities: [70] Power Management version 3
Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot+,D3cold-)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [a8] SATA HBA <?>
Capabilities: [b0] Vendor Specific Information <?>
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 02)
Subsystem: Dell Device [1028:0238]
Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Interrupt: pin B routed to IRQ 11
Region 0: Memory at fdffb000 (64-bit, non-prefetchable) [size=256]
Region 4: I/O ports at 0500 [size=32]
Kernel modules: i2c-i801
More info will be included in a comment.
ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xserver-xorg-video-intel 2:2.9.1-3ubuntu5
ProcVersionSignature: Ubuntu 2.6.32-24.41-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
Architecture: amd64
Date: Wed Sep 8 14:43:00 2010
DkmsStatus:
virtualbox-ose, 3.2.0, 2.6.32-23-generic, x86_64: installed
virtualbox-ose, 3.2.0, 2.6.32-24-generic, x86_64: installed
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Dell Inc. Vostro 200
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=9bc1f97a-5a31-46dd-ad7a-8c2c41211ab1 ro quiet splash
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: xserver-xorg-video-intel
dmi.bios.date: 01/31/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.11
dmi.board.name: 0CU409
dmi.board.vendor: Dell Inc.
dmi.board.version: ���
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnDellInc.:bvr1.0.11:bd01/31/2008:svnDellInc.:pnVostro200:pvr:rvnDellInc.:rn0CU409:rvr:cvnDellInc.:ct3:cvrOEM:
dmi.product.name: Vostro 200
dmi.sys.vendor: Dell Inc.
system:
distro: Ubuntu
codename: lucid
architecture: x86_64
kernel: 2.6.32-24-generic
** Affects: xserver-xorg-video-intel (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug lucid x.org
--
x.org crashes after monitor suspends and extra graphics are used
https://bugs.launchpad.net/bugs/633509
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