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[Bug 636638] [NEW] Touchpad is not detected on Sony VPCF126FM

 

Public bug reported:

Binary package hint: xserver-xorg-input-synaptics

Installed Ubuntu 10.04 LTS desktop on my new Sony Vio VPCF126FM and
touchpad is not detected.  This problem fist occurred during install.
The touchpad has never worked, from booting from the live CD, installing
Ubuntu, and then updating Ubuntu.

If I attempt to run System/Preferences/Touchpad the following error
message results:

GSynaptics couldn't initialize.
You have to set 'SHMConfig' 'true' in xorg.conf or XF86Config to use GSynaptics

I can not find the xorg.conf or XF86Config files.

Sudo tpconfig results with the following message.

Found Synaptics Touchpad.
Firmware: 8.96 (multiple-byte mode).

If I plug in a USB mouse, the USB mouse works.

There is not response from touching the touchpad or touchpad buttons.
The touchpad works under windows.

I have attached the dmesg file that the following web page instructed me
to do:

https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xserver-xorg-input-synaptics 1.2.2-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
Architecture: i386
Date: Sun Sep 12 16:17:09 2010
DkmsStatus: Error: [Errno 2] No such file or directory
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Sony Corporation VPCF126FM
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=0b68acde-1b6c-40d8-a971-0e72a2ba7b25 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-input-synaptics
dmi.bios.date: 05/31/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R1110Y6
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR1110Y6:bd05/31/2010:svnSonyCorporation:pnVPCF126FM:pvrC605W413:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCF126FM
dmi.product.version: C605W413
dmi.sys.vendor: Sony Corporation
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro:             Ubuntu
 codename:           lucid
 architecture:       i686
 kernel:             2.6.32-24-generic

** Affects: xserver-xorg-input-synaptics (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 lucid

-- 
Touchpad is not detected on Sony VPCF126FM
https://bugs.launchpad.net/bugs/636638
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