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[Bug 638168] [NEW] Random freeze/lockup of system console

 

Public bug reported:

Binary package hint: xorg

The console will randomly freeze/ lockup. I initially thought this was a
screensaver issue as I first noticed it when stepping away from the
machine for a while and coming back to a frozen screensaver display. The
screensaver was set to "random" and a search for probable causes led me
to believe that using a non-openGL screensaver might stop the problem.
However, I've also had situations where the keyboard and mouse (Synaptic
touchpad) will stop responding while actively using the machine. The
keyboard becomes completely unresponsive. I can move the cursor with the
mouse, but the machine will not respond to mouse clicks, nor will the
cursor change as expected when moving across a document with embedded
hyperlinks.

The only way to recover is to power down and reboot, or to remote login
via ssh and issue a "sudo shutdown -r now" command. I've tried to do
some investigative work via the ssh remote login console, but the
keyboard stops responding after just a few minutes and I have to sever
the connection, wait a few minutes, then open a new connection to get
another couple minutes of normal keyboard response.

This problem started immediately after upgrading to 9.10 from 9.04
(which was rock solid), but I noticed that it also seems to be prevalent
in 10.04 (per the Release Notes), so I though that this additional data
point may be useful.

ProblemType: Bug
Architecture: i386
Date: Tue Sep 14 10:24:31 2010
DistroRelease: Ubuntu 9.10
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gateway MX6027
Package: xserver-xorg 1:7.4+3ubuntu10
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=/dev/disk/by-path/pci-0000:00:1f.1-scsi-0:0:0:0-part3 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-22.63-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu10
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2.1
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Uname: Linux 2.6.31-22-generic i686
dmi.bios.date: 02/24/2005
dmi.bios.vendor: Gateway
dmi.bios.version: 61.01
dmi.board.vendor: Gateway
dmi.board.version: Rev 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 8
dmi.chassis.vendor: Gateway
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnGateway:bvr61.01:bd02/24/2005:svnGateway:pnMX6027:pvr3402169:rvnGateway:rn:rvrRev1.0:cvnGateway:ct8:cvrRev.1:
dmi.product.name: MX6027
dmi.product.version: 3402169
dmi.sys.vendor: Gateway
fglrx: Not loaded
system:
 distro:             Ubuntu
 architecture:       i686kernel:             2.6.31-22-generic

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386

-- 
Random freeze/lockup of system console
https://bugs.launchpad.net/bugs/638168
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