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[Myroslav <question77406@xxxxxxxxxxxxxxxxxxxxx>]

Question #77406 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/77406

    Status: Answered => Open

Myroslav is still having a problem:
Hi Dam,

Thank you for your time and patience.

Here is the output for Test A:

> sudo ps aux | grep apache
>
> root      3542  0.0  0.2 198772  9044 ?        Ss   09:10   0:00 
> /usr/sbin/apache2 -k start
> www-data  3638  0.0  0.1 198772  5236 ?        S    09:10   0:00 
> /usr/sbin/apache2 -k start
> www-data  3639  0.0  0.1 198772  5236 ?        S    09:10   0:00 
> /usr/sbin/apache2 -k start
> www-data  3640  0.0  0.1 198772  5236 ?        S    09:10   0:00 
> /usr/sbin/apache2 -k start
> www-data  3641  0.0  0.1 198772  5236 ?        S    09:10   0:00 
> /usr/sbin/apache2 -k start
> www-data  3642  0.0  0.1 198772  5236 ?        S    09:10   0:00 
> /usr/sbin/apache2 -k start
> mg        4235  0.0  0.0   7528   912 pts/0    S+   09:16   0:00 grep 
> apache

Here is the output for Test B:
> Starting Nmap 4.76 ( http://nmap.org ) at 2009-07-19 09:19 EDT
> Interesting ports on localhost (127.0.0.1):
> Not shown: 996 closed ports
> PORT     STATE SERVICE
> 80/tcp   open  http
> 631/tcp  open  ipp
> 3306/tcp open  mysql
> 5432/tcp open  postgresql
>
> Nmap done: 1 IP address (1 host up) scanned in 0.16 seconds
Here is the output for Test C:

> for pid in $(cat /tmp/A); do echo $pid $(ps -p $pid -o comm=); done
> 3542 apache2
> 3638 apache2
> 3639 apache2
> 3640 apache2
> 3641 apache2
> 3642 apache2
Pointing to 127.0.0.1/moodle gets me to the home page I want to get to, 
but as soon as I try to log on to this page, it reverts to the old message:

Forbidden
You don't have permission to access /moodle/ on this server.
Apache/2.2.11 (Ubuntu) PHP/5.2.6-3ubuntu4.1 with Suhosin-Patch Server at 
localhost Port 80.

I have to restart apache with "sudo /etc/init.d/apache2 restart" before 
I can fully access the site.

As for your last point, I am not on a network, but working from home on 
a stand-alone desktop.

I am wondering if there is a glitch somewhere in the Moodle 
configuration files.  What do you think?  Maybe I should copy this 
question to the Moodle help forum.

I am very appreciative of your efforts.

Thank you.


Damiano Venturin wrote:
> Your question #77406 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/77406
>
>     Status: Open => Answered
>
> Damiano Venturin proposed the following answer:
> Hi Myroslav
>
> we have to verify one oh the 2:
> 1) the service doesn't start OR
> 2) the service starts but something is wrong and it needs to be restart to work properly
>
> let's move on the first:
> test A)
> reboot your pc and just after login do in a console
> sudo ps aux | grep apache
>
> this will let us to discover if the process is running
> if you can see at least two rows as output (1 is your command cause of the "grep apache") than:
> test B)
> we can use nmap to see if port 80 is really open
>
> sudo apt-get install nmap
> nmap 127.0.0.1
>
> this should be the output 
> PORT      STATE SERVICE
> 22/tcp    open  ssh
> 80/tcp    open  http   <<<<<<<<<
>
> if you see the 80/tcp we verify that is really apache running on the 80
> test C)
> sudo fuser 80/tcp | tee > /tmp/A
> for pid in $(cat /tmp/A); do echo $pid $(ps -p $pid -o comm=); done
>
> you should see an output like this
> 13482 apache2
> 13498 apache2
> 13499 apache2
> 13500 apache2
> 13501 apache2
>
> it means that every process running and using port 80 is apache2
>
> test D)
> if you have the graphical interface an launch firefox in local pointing it on 127.0.0.1/moodle
> if it works we can try the last test, i.e. we check if it works in the network
>
> test E)
> install nmap (there is also the windows version) on another pc in the same network class of your computer and scan your pc
> nmap your_server_ip
>
> it's long I know :-) but it's longer to be written it than performed
> if every test is verified we move on 2nd troubleshooting
>
> bye!
>
> --
> enjoy
> Dam
>
>

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