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[Question #77991]: error message 16, help needed please

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From: Liz Mullane <question77991@xxxxxxxxxxxxxxxxxxxxx>
Date: Fri, 24 Jul 2009 12:20:53 -0000
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New question #77991 on Ubuntu:
https://answers.launchpad.net/ubuntu/+question/77991

We recently obtained a laptop for my son with ubuntu installed. It has worked ok for a month, but now will not work. It keeps coming up with error message 16. I am almost completely computer illiterate and have no idea how to fix this for him. Can anyone give me any really simple advice? I have looked online and people seem to be saying that it's something to do with a grub or something, but i really cant understand what they are saying. i have no installation cd's or anything. His laptop is how he keeps in touch with his friends and he is really miseable without it. Thank you for your time

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