ubuntuone-users team mailing list archive

["John O'Brien (Canonical)" <jdo@xxxxxxxxxxxxx>]

superfoor wrote:
> Hi I just joined this mailing list because I can't seem to upgrade my
> ubuntu one account. It keeps saying that my payment failed i know there
> is nothing wrong with my card. When I go to upgrade my account it says
> nothing but, You payment failed and Error. I also looked to see if there
> was a bug for this but I didn't really see one. Other then this bug
> ubuntu one is working great and i'm really excited to get more data on
> it.
> 
> Cheers,
> Brent

Thank you for reporting this problem.
We are contacting our payment processor to determine what may be the problem.

Meanwhile, could you file this as a bug using launchpad? This will help us track this bugs progress without sending
everything to the list.