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[Bug 1259048] Re: Intuos4 detected but non-functional

To: ubuntustudio-bugs@xxxxxxxxxxxxxxxxxxx
From: Timo Aaltonen <tjaalton@xxxxxxxxxx>
Date: Thu, 21 May 2015 09:22:53 -0000
Reply-to: Bug 1259048 <1259048@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
not a driver bug, closing

** Changed in: xf86-input-wacom (Ubuntu)
       Status: Confirmed => Invalid

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https://bugs.launchpad.net/bugs/1259048

Title:
  Intuos4 detected but non-functional

Status in xf86-input-wacom package in Ubuntu:
  Invalid

Bug description:
  Product: Intuos4 (ptk-640)

  Symptoms:

   * Xorg.0.log shows driver is installed [1]
   * `xwacomset list` shows all parts: [2]
   * One error seen:  [  9548.550] (EE) Wacom Intuos4 6x9 stylus: Invalid type 'touch' for this device.
   * If I attempt to use the pen as I plug it in, I see about 3 seconds of pen moving the pointer before it stops working
   * Happens in both 13.04 and 13.10
   * Had been working int 12.10


  [1]:

  [  9548.509] (II) config/udev: Adding input device Wacom Intuos4 6x9 (/dev/input/mouse3)
  [  9548.509] (II) No input driver specified, ignoring this device.
  [  9548.509] (II) This device may have been added with another device file.
  [  9548.528] (II) config/udev: Adding input device Wacom Intuos4 6x9 (/dev/input/event15)
  [  9548.529] (**) Wacom Intuos4 6x9: Applying InputClass "evdev tablet catchall"
  [  9548.529] (**) Wacom Intuos4 6x9: Applying InputClass "Wacom class"
  [  9548.529] (II) LoadModule: "wacom"
  [  9548.529] (II) Loading /usr/lib/xorg/modules/input/wacom_drv.so
  [  9548.549] (II) Module wacom: vendor="X.Org Foundation"
  [  9548.549]    compiled for 1.14.2.901, module version = 0.20.0
  [  9548.549]    Module class: X.Org XInput Driver
  [  9548.549]    ABI class: X.Org XInput driver, version 19.1
  [  9548.549] (II) Using input driver 'wacom' for 'Wacom Intuos4 6x9'
  [  9548.549] (**) Wacom Intuos4 6x9: always reports core events
  [  9548.549] (**) Option "Device" "/dev/input/event15"
  [  9548.549] (II) Wacom Intuos4 6x9: type not specified, assuming 'stylus'.
  [  9548.549] (II) Wacom Intuos4 6x9: other types will be automatically added.
  [  9548.549] (--) Wacom Intuos4 6x9 stylus: using pressure threshold of 27 for button 1
  [  9548.549] (--) Wacom Intuos4 6x9 stylus: Wacom USB Intuos4 tablet maxX=44704 maxY=27940 maxZ=2047 resX=200000 resY=200000  tilt=enabled
  [  9548.549] (II) Wacom Intuos4 6x9 stylus: hotplugging dependent devices.
  [  9548.550] (EE) Wacom Intuos4 6x9 stylus: Invalid type 'touch' for this device.
  [  9548.550] (II) Wacom Intuos4 6x9 stylus: hotplugging completed.
  [  9548.564] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:04.1/usb1/1-1/1-1.3/1-1.3:1.0/input/input18/event15"
  [  9548.564] (II) XINPUT: Adding extended input device "Wacom Intuos4 6x9 stylus" (type: STYLUS, id 18)
  [  9548.564] (**) Wacom Intuos4 6x9 stylus: (accel) keeping acceleration scheme 1
  [  9548.565] (**) Wacom Intuos4 6x9 stylus: (accel) acceleration profile 0
  [  9548.565] (**) Wacom Intuos4 6x9 stylus: (accel) acceleration factor: 2.000
  [  9548.565] (**) Wacom Intuos4 6x9 stylus: (accel) acceleration threshold: 4
  [  9548.565] (**) Wacom Intuos4 6x9 eraser: Applying InputClass "evdev tablet catchall"
  [  9548.565] (**) Wacom Intuos4 6x9 eraser: Applying InputClass "Wacom class"
  [  9548.565] (II) Using input driver 'wacom' for 'Wacom Intuos4 6x9 eraser'
  [  9548.565] (**) Wacom Intuos4 6x9 eraser: always reports core events
  [  9548.565] (**) Option "Device" "/dev/input/event15"
  [  9548.565] (**) Option "Type" "eraser"
  [  9548.565] (--) Wacom Intuos4 6x9 eraser: Wacom USB Intuos4 tablet maxX=44704 maxY=27940 maxZ=2047 resX=200000 resY=200000  tilt=enabled
  [  9548.572] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:04.1/usb1/1-1/1-1.3/1-1.3:1.0/input/input18/event15"
  [  9548.572] (II) XINPUT: Adding extended input device "Wacom Intuos4 6x9 eraser" (type: ERASER, id 19)
  [  9548.573] (**) Wacom Intuos4 6x9 eraser: (accel) keeping acceleration scheme 1
  [  9548.573] (**) Wacom Intuos4 6x9 eraser: (accel) acceleration profile 0
  [  9548.573] (**) Wacom Intuos4 6x9 eraser: (accel) acceleration factor: 2.000
  [  9548.573] (**) Wacom Intuos4 6x9 eraser: (accel) acceleration threshold: 4
  [  9548.573] (**) Wacom Intuos4 6x9 cursor: Applying InputClass "evdev tablet catchall"
  [  9548.573] (**) Wacom Intuos4 6x9 cursor: Applying InputClass "Wacom class"
  [  9548.573] (II) Using input driver 'wacom' for 'Wacom Intuos4 6x9 cursor'
  [  9548.573] (**) Wacom Intuos4 6x9 cursor: always reports core events
  [  9548.573] (**) Option "Device" "/dev/input/event15"
  [  9548.573] (**) Option "Type" "cursor"
  [  9548.573] (--) Wacom Intuos4 6x9 cursor: Wacom USB Intuos4 tablet maxX=44704 maxY=27940 maxZ=2047 resX=200000 resY=200000  tilt=enabled
  [  9548.580] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:04.1/usb1/1-1/1-1.3/1-1.3:1.0/input/input18/event15"
  [  9548.580] (II) XINPUT: Adding extended input device "Wacom Intuos4 6x9 cursor" (type: CURSOR, id 20)
  [  9548.581] (**) Wacom Intuos4 6x9 cursor: (accel) keeping acceleration scheme 1
  [  9548.581] (**) Wacom Intuos4 6x9 cursor: (accel) acceleration profile 0
  [  9548.581] (**) Wacom Intuos4 6x9 cursor: (accel) acceleration factor: 2.000
  [  9548.581] (**) Wacom Intuos4 6x9 cursor: (accel) acceleration threshold: 4
  [  9548.581] (**) Wacom Intuos4 6x9 pad: Applying InputClass "evdev tablet catchall"
  [  9548.581] (**) Wacom Intuos4 6x9 pad: Applying InputClass "Wacom class"
  [  9548.581] (II) Using input driver 'wacom' for 'Wacom Intuos4 6x9 pad'
  [  9548.581] (**) Wacom Intuos4 6x9 pad: always reports core events
  [  9548.581] (**) Option "Device" "/dev/input/event15"
  [  9548.581] (**) Option "Type" "pad"
  [  9548.582] (--) Wacom Intuos4 6x9 pad: Wacom USB Intuos4 tablet maxX=44704 maxY=27940 maxZ=2047 resX=200000 resY=200000  tilt=enabled
  [  9548.588] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:04.1/usb1/1-1/1-1.3/1-1.3:1.0/input/input18/event15"
  [  9548.588] (II) XINPUT: Adding extended input device "Wacom Intuos4 6x9 pad" (type: PAD, id 21)
  [  9548.589] (**) Wacom Intuos4 6x9 pad: (accel) keeping acceleration scheme 1
  [  9548.589] (**) Wacom Intuos4 6x9 pad: (accel) acceleration profile 0
  [  9548.589] (**) Wacom Intuos4 6x9 pad: (accel) acceleration factor: 2.000
  [  9548.589] (**) Wacom Intuos4 6x9 pad: (accel) acceleration threshold: 4

  
  [2]: 
  # xsetwacom list
  Wacom Intuos4 6x9 stylus        	id: 18	type: STYLUS    
  Wacom Intuos4 6x9 eraser        	id: 19	type: ERASER    
  Wacom Intuos4 6x9 cursor        	id: 20	type: CURSOR    
  Wacom Intuos4 6x9 pad           	id: 21	type: PAD

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xserver-xorg-input-wacom 1:0.20.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Mon Dec  9 00:53:01 2013
  DistUpgraded: 2013-12-08 13:59:34,206 DEBUG enabling apt cron job
  DistroCodename: saucy
  DistroVariant: ubuntu
  InstallationDate: Installed on 2012-09-08 (456 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64+mac (20120425.1)
  MachineType: Apple Inc. MacBookPro5,3
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-14-generic root=UUID=3567569c-e865-460c-8c33-9cd08e418b53 ro quiet splash
  SourcePackage: xf86-input-wacom
  UpgradeStatus: Upgraded to saucy on 2013-12-08 (0 days ago)
  dmi.bios.date: 06/15/09
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP53.88Z.00AC.B03.0906151647
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-F22587C8
  dmi.board.vendor: Apple Inc.
  dmi.chassis.asset.tag: Asset Tag#
  dmi.chassis.type: 10
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F22587C8
  dmi.modalias: dmi:bvnAppleInc.:bvrMBP53.88Z.00AC.B03.0906151647:bd06/15/09:svnAppleInc.:pnMacBookPro5,3:pvr1.0:rvnAppleInc.:rnMac-F22587C8:rvr:cvnAppleInc.:ct10:cvrMac-F22587C8:
  dmi.product.name: MacBookPro5,3
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.49+git20131202.c3d96897-0ubuntu0sarvatt~raring
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Sun Dec  8 14:26:48 2013
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.14.3-3ubuntu2

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