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[Bug 1638778] [NEW] Wacom touch screen on lenovo X201t stopped working after upgrading from 14.04 to 16.04

To: ubuntustudio-bugs@xxxxxxxxxxxxxxxxxxx
From: Alan Jackson <alan@xxxxxxxxxxxx>
Date: Thu, 03 Nov 2016 03:23:25 -0000
Reply-to: Bug 1638778 <1638778@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

I recently changed from Ubuntu 14.04 to 16.04. I re-installed from
scratch as I was moving from 32bit to 64bit.

My lenovo x201 tablet's touch screen and stylus did work fine with 32bit
14.04.

Now the touch screen is not even recognised.

It does not show up in System Settings > Wacom Tablet

Running:
xsetwacom --list devices 

returns nothing.

sudo lshw | grep wacom

returns nothing.

xinput returns:

⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ SynPS/2 Synaptics TouchPad              	id=11	[slave  pointer  (2)]
⎜   ↳ TPPS/2 IBM TrackPoint                   	id=13	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
    ↳ Integrated Camera                       	id=9	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=10	[slave  keyboard (3)]
    ↳ ThinkPad Extra Buttons                  	id=12	[slave  keyboard (3)]


...but no mention of the wacom touchscreen. 


The following file is present on my system: 

/lib/udev/rules.d/69-wacom.rules

it contains the following:


ACTION!="add|change", GOTO="wacom_end"

# Match all serial wacom tablets with a serial ID starting with WACf
# Notes: We assign NAME though we shouldn't, but currently the server requires it
#        We assign the lot to subsystem pnp too because server reads NAME from
#        the parent device. Once all that's fixed, as simple SUBSYSTEM="tty"
#        will do and the ENV{NAME} can be removed.
SUBSYSTEM=="tty|pnp", SUBSYSTEMS=="pnp", ATTRS{id}=="WACf*", ENV{ID_MODEL}="Serial Wacom Tablet $attr{id}", ENV{ID_INPUT}="1", ENV{ID_INPUT_TABLET}="1", ENV{NAME}="Serial Wacom Tablet $attr{id}"
SUBSYSTEM=="tty|pnp", SUBSYSTEMS=="pnp", ATTRS{id}=="FUJ*", ENV{ID_MODEL}="Serial Wacom Tablet $attr{id}", ENV{ID_INPUT}="1", ENV{ID_INPUT_TABLET}="1", ENV{NAME}="Serial Wacom Tablet $attr{id}"

# comment out the next line if your distribution does not provide systemd
# If a /dev/ttySx device with the WACf name is detected, start the
# wacom-inputattach service with the kernel name as parameter
SUBSYSTEM=="tty|pnp", KERNEL=="ttyS[0-9]*", ATTRS{id}=="WACf*", TAG+="systemd", ENV{SYSTEMD_WANTS}+="wacom-inputattach@%k.service"

LABEL="wacom_end"

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xserver-xorg-input-wacom 1:0.32.0-0ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Nov  3 03:15:34 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
InstallationDate: Installed on 2016-10-23 (11 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 17ef:4816 Lenovo Integrated Webcam
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 2985EZG
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-45-generic root=UUID=462ac55e-9784-4072-898e-057558a90176 ro quiet splash vt.handoff=7
SourcePackage: xf86-input-wacom
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET47WW (1.17 )
dmi.board.name: 2985EZG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET47WW(1.17):bd07/14/2010:svnLENOVO:pn2985EZG:pvrThinkPadX201Tablet:rvnLENOVO:rn2985EZG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2985EZG
dmi.product.version: ThinkPad X201 Tablet
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+16.04.20160714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Thu Nov  3 02:48:09 2016
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               16401 
 vendor                                     LEN
xserver.version: 2:1.18.3-1ubuntu2.2

** Affects: xf86-input-wacom (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu xenial

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https://bugs.launchpad.net/bugs/1638778

Title:
  Wacom touch screen on lenovo X201t stopped working after upgrading
  from 14.04 to 16.04

Status in xf86-input-wacom package in Ubuntu:
  New

Bug description:
  I recently changed from Ubuntu 14.04 to 16.04. I re-installed from
  scratch as I was moving from 32bit to 64bit.

  My lenovo x201 tablet's touch screen and stylus did work fine with
  32bit 14.04.

  Now the touch screen is not even recognised.

  It does not show up in System Settings > Wacom Tablet

  Running:
  xsetwacom --list devices 

  returns nothing.

  sudo lshw | grep wacom

  returns nothing.

  xinput returns:

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=11	[slave  pointer  (2)]
  ⎜   ↳ TPPS/2 IBM TrackPoint                   	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ Integrated Camera                       	id=9	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=10	[slave  keyboard (3)]
      ↳ ThinkPad Extra Buttons                  	id=12	[slave  keyboard (3)]

  
  ...but no mention of the wacom touchscreen. 

  
  The following file is present on my system: 

  /lib/udev/rules.d/69-wacom.rules

  it contains the following:

  
  ACTION!="add|change", GOTO="wacom_end"

  # Match all serial wacom tablets with a serial ID starting with WACf
  # Notes: We assign NAME though we shouldn't, but currently the server requires it
  #        We assign the lot to subsystem pnp too because server reads NAME from
  #        the parent device. Once all that's fixed, as simple SUBSYSTEM="tty"
  #        will do and the ENV{NAME} can be removed.
  SUBSYSTEM=="tty|pnp", SUBSYSTEMS=="pnp", ATTRS{id}=="WACf*", ENV{ID_MODEL}="Serial Wacom Tablet $attr{id}", ENV{ID_INPUT}="1", ENV{ID_INPUT_TABLET}="1", ENV{NAME}="Serial Wacom Tablet $attr{id}"
  SUBSYSTEM=="tty|pnp", SUBSYSTEMS=="pnp", ATTRS{id}=="FUJ*", ENV{ID_MODEL}="Serial Wacom Tablet $attr{id}", ENV{ID_INPUT}="1", ENV{ID_INPUT_TABLET}="1", ENV{NAME}="Serial Wacom Tablet $attr{id}"

  # comment out the next line if your distribution does not provide systemd
  # If a /dev/ttySx device with the WACf name is detected, start the
  # wacom-inputattach service with the kernel name as parameter
  SUBSYSTEM=="tty|pnp", KERNEL=="ttyS[0-9]*", ATTRS{id}=="WACf*", TAG+="systemd", ENV{SYSTEMD_WANTS}+="wacom-inputattach@%k.service"

  LABEL="wacom_end"

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xserver-xorg-input-wacom 1:0.32.0-0ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
  Uname: Linux 4.4.0-45-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Nov  3 03:15:34 2016
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  InstallationDate: Installed on 2016-10-23 (11 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  Lsusb:
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 17ef:4816 Lenovo Integrated Webcam
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: LENOVO 2985EZG
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-45-generic root=UUID=462ac55e-9784-4072-898e-057558a90176 ro quiet splash vt.handoff=7
  SourcePackage: xf86-input-wacom
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/14/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6QET47WW (1.17 )
  dmi.board.name: 2985EZG
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6QET47WW(1.17):bd07/14/2010:svnLENOVO:pn2985EZG:pvrThinkPadX201Tablet:rvnLENOVO:rn2985EZG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2985EZG
  dmi.product.version: ThinkPad X201 Tablet
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+16.04.20160714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
  xserver.bootTime: Thu Nov  3 02:48:09 2016
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               16401 
   vendor                                     LEN
  xserver.version: 2:1.18.3-1ubuntu2.2

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Follow ups

[Bug 1638778] Re: Wacom touch screen on lenovo X201t stopped working after upgrading from 14.04 to 16.04
From: Sergio Zanchetta, 2017-04-12
[Bug 1638778] Re: Wacom touch screen on lenovo X201t stopped working after upgrading from 14.04 to 16.04
From: Launchpad Bug Tracker, 2017-02-23