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[Bug 1281057] [NEW] Unable to lock phone, power button just blanks screen

 

Public bug reported:

#181 on mako.

Phone is unable to "lock" to welcome screen. If I hit the power button
the display goes blank, tapping again gets me back to unity, not the
welcome screen / usermetrics circle.

Phone dims when I hold my hand over the proximity sensor, indicating the
phone thinks it's in a phone call?

Possibly related: I ran out of credit on this phone and tried to make a
call today but call didn't complete due to out of credit. I then topped
up and made a call. The problem seemed to manifest after this time.  Now
it seems wedged like this.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: upstart-app-launch 0.3+14.04.20140210-0ubuntu1
Uname: Linux 3.4.0-3-mako armv7l
ApportVersion: 2.13.2-0ubuntu2
Architecture: armhf
Date: Mon Feb 17 10:39:12 2014
InstallationDate: Installed on 2014-02-13 (3 days ago)
InstallationMedia: Ubuntu Trusty Tahr (development branch) - armhf (20140213.3)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 SHELL=/bin/bash
SourcePackage: upstart-app-launch
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ofono (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug armhf avengers trusty

** Package changed: upstart-app-launch (Ubuntu) => ofono (Ubuntu)

** Tags added: avengers

-- 
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bugs, which is subscribed to upstart-app-launch in Ubuntu.
https://bugs.launchpad.net/bugs/1281057

Title:
  Unable to lock phone, power button just blanks screen

Status in “ofono” package in Ubuntu:
  New

Bug description:
  #181 on mako.

  Phone is unable to "lock" to welcome screen. If I hit the power button
  the display goes blank, tapping again gets me back to unity, not the
  welcome screen / usermetrics circle.

  Phone dims when I hold my hand over the proximity sensor, indicating
  the phone thinks it's in a phone call?

  Possibly related: I ran out of credit on this phone and tried to make
  a call today but call didn't complete due to out of credit. I then
  topped up and made a call. The problem seemed to manifest after this
  time.  Now it seems wedged like this.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: upstart-app-launch 0.3+14.04.20140210-0ubuntu1
  Uname: Linux 3.4.0-3-mako armv7l
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: armhf
  Date: Mon Feb 17 10:39:12 2014
  InstallationDate: Installed on 2014-02-13 (3 days ago)
  InstallationMedia: Ubuntu Trusty Tahr (development branch) - armhf (20140213.3)
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   SHELL=/bin/bash
  SourcePackage: upstart-app-launch
  UpgradeStatus: No upgrade log present (probably fresh install)

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Follow ups

References