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Re: Reducing Resistance to Change

 

On Wed, Apr 28, 2010 at 10:18 PM, Mario Vukelic
<mario.vukelic@xxxxxxxxxxx> wrote:
> But as I mentioned, the facilities are in place to display information
> *right at install* of a change. They just usually are not used. And I'm
> not talking about complete release notes (which are published on the
> website for each milestone and the release), but just a little note,
> like "hey, we have made <some change> for <some reasons>. You can read
> more about it <here> and give feedback <here>".

So there was talk about addressing this with a slideshow in the
release upgrade tool (similar to ubiquity-slideshow which runs when
installing, maybe building from that project). I could add a "what's
new" spot to the regular install slideshow, too.

Of course, that isn't perfect since it is a very brief thing (by
design). Perhaps there could be some deeper analysis and rethinking of
the release notes. If I recall correctly, the upgrade tool presents
the user with a link to the scary, boring and technical release notes
with a screen full of download links and strange things like HAL and
likewise-open. The fun stuff is at the bottom, but by this point we've
lost them if they've clicked that link to begin with.

It should link to (or embed!) something as shiny and fun as the tour,
but specifically for current users. May also be a great opening for
some fresh new faces to start contributing cool stuff!

Sure, the technical release notes are very useful and important (and
thorough!), but I think the technical users are happier clicking
through the easy release notes to the techy ones than the casual users
would be clicking from techy release notes to easy ones.


As for ongoing development release stuff, I really love the looks of
Canonical Design, but still think there should be an Ubuntu Change
Blog (as momentarily chatted about at UDS Lucid) with a link from the
browser start page. It would need a pretty dedicated maintainer,
though, to be effective :)

Thanks,
Dylan



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