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[Bug 1743066] [NEW] Pike - Horizon Internal Server Error

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Public bug reported:

This is Pike version. Followed Ubuntu related installation guide.
Everything else working except Horizon. when access got following error
in /var/log/aparche2/error.log

Tried this, did not work:  
chown www-data:www-data /usr/lib/python2.7/dist-packages/horizon/utils/secret_key.py

Also tried edit: /etc/openstack-dashboard/local_settings.py with following change and did not work: 
TIME_ZONE = "US/Eastern"
or 
TIME_ZONE = "America/New_York"
or 
LOCAL_PATH = "/tmp"
(right now is LOCAL_PATH = os.path.dirname(os.path.abspath(__file__)))

Both django.wsgi and secret_key.py are root:root

Error message as following:


[Fri Jan 12 21:05:43.174051 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336] mod_wsgi (pid=16008): Target WSGI script '/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi' cannot be loaded as Python module.
[Fri Jan 12 21:05:43.174089 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336] mod_wsgi (pid=16008): Exception occurred processing WSGI script '/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi'.
[Fri Jan 12 21:05:43.174123 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336] Traceback (most recent call last):
[Fri Jan 12 21:05:43.174147 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi", line 16, in <module>
[Fri Jan 12 21:05:43.174221 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     application = get_wsgi_application()
[Fri Jan 12 21:05:43.174240 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/core/wsgi.py", line 14, in get_wsgi_application
[Fri Jan 12 21:05:43.174292 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     django.setup()
[Fri Jan 12 21:05:43.174309 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/__init__.py", line 17, in setup
[Fri Jan 12 21:05:43.174355 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     configure_logging(settings.LOGGING_CONFIG, settings.LOGGING)
[Fri Jan 12 21:05:43.174371 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/conf/__init__.py", line 48, in __getattr__
[Fri Jan 12 21:05:43.174440 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     self._setup(name)
[Fri Jan 12 21:05:43.174455 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/conf/__init__.py", line 44, in _setup
[Fri Jan 12 21:05:43.174478 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     self._wrapped = Settings(settings_module)
[Fri Jan 12 21:05:43.174487 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/conf/__init__.py", line 92, in __init__
[Fri Jan 12 21:05:43.174505 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     mod = importlib.import_module(self.SETTINGS_MODULE)
[Fri Jan 12 21:05:43.174518 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/importlib/__init__.py", line 37, in import_module
[Fri Jan 12 21:05:43.174561 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     __import__(name)
[Fri Jan 12 21:05:43.174572 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/share/openstack-dashboard/openstack_dashboard/settings.py", line 345, in <module>
[Fri Jan 12 21:05:43.174705 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     from local.local_settings import *  # noqa: F403,H303
[Fri Jan 12 21:05:43.174744 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/share/openstack-dashboard/openstack_dashboard/local/local_settings.py", line 393
[Fri Jan 12 21:05:43.174753 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     'supported_vnic_types': ['*'],
[Fri Jan 12 21:05:43.174759 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     ^
[Fri Jan 12 21:05:43.174765 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336] IndentationError: unexpected indent
root@pike-controller:~#

** Affects: horizon
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of Yahoo!
Engineering Team, which is subscribed to OpenStack Dashboard (Horizon).
https://bugs.launchpad.net/bugs/1743066

Title:
  Pike - Horizon Internal Server Error

Status in OpenStack Dashboard (Horizon):
  New

Bug description:
  This is Pike version. Followed Ubuntu related installation guide.
  Everything else working except Horizon. when access got following
  error in /var/log/aparche2/error.log

  Tried this, did not work:  
  chown www-data:www-data /usr/lib/python2.7/dist-packages/horizon/utils/secret_key.py

  Also tried edit: /etc/openstack-dashboard/local_settings.py with following change and did not work: 
  TIME_ZONE = "US/Eastern"
  or 
  TIME_ZONE = "America/New_York"
  or 
  LOCAL_PATH = "/tmp"
  (right now is LOCAL_PATH = os.path.dirname(os.path.abspath(__file__)))

  Both django.wsgi and secret_key.py are root:root

  Error message as following:

  
  [Fri Jan 12 21:05:43.174051 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336] mod_wsgi (pid=16008): Target WSGI script '/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi' cannot be loaded as Python module.
  [Fri Jan 12 21:05:43.174089 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336] mod_wsgi (pid=16008): Exception occurred processing WSGI script '/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi'.
  [Fri Jan 12 21:05:43.174123 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336] Traceback (most recent call last):
  [Fri Jan 12 21:05:43.174147 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi", line 16, in <module>
  [Fri Jan 12 21:05:43.174221 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     application = get_wsgi_application()
  [Fri Jan 12 21:05:43.174240 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/core/wsgi.py", line 14, in get_wsgi_application
  [Fri Jan 12 21:05:43.174292 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     django.setup()
  [Fri Jan 12 21:05:43.174309 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/__init__.py", line 17, in setup
  [Fri Jan 12 21:05:43.174355 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     configure_logging(settings.LOGGING_CONFIG, settings.LOGGING)
  [Fri Jan 12 21:05:43.174371 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/conf/__init__.py", line 48, in __getattr__
  [Fri Jan 12 21:05:43.174440 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     self._setup(name)
  [Fri Jan 12 21:05:43.174455 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/conf/__init__.py", line 44, in _setup
  [Fri Jan 12 21:05:43.174478 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     self._wrapped = Settings(settings_module)
  [Fri Jan 12 21:05:43.174487 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/dist-packages/django/conf/__init__.py", line 92, in __init__
  [Fri Jan 12 21:05:43.174505 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     mod = importlib.import_module(self.SETTINGS_MODULE)
  [Fri Jan 12 21:05:43.174518 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/lib/python2.7/importlib/__init__.py", line 37, in import_module
  [Fri Jan 12 21:05:43.174561 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     __import__(name)
  [Fri Jan 12 21:05:43.174572 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/share/openstack-dashboard/openstack_dashboard/settings.py", line 345, in <module>
  [Fri Jan 12 21:05:43.174705 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     from local.local_settings import *  # noqa: F403,H303
  [Fri Jan 12 21:05:43.174744 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]   File "/usr/share/openstack-dashboard/openstack_dashboard/local/local_settings.py", line 393
  [Fri Jan 12 21:05:43.174753 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     'supported_vnic_types': ['*'],
  [Fri Jan 12 21:05:43.174759 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336]     ^
  [Fri Jan 12 21:05:43.174765 2018] [wsgi:error] [pid 16008:tid 140507071096576] [remote 192.168.1.30:10336] IndentationError: unexpected indent
  root@pike-controller:~#

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