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[Bug 1804190] [NEW] Linux, Ubuntu, 18.04, CI, NB13, Can't copy file to USB-C v3.1 Storage if change port on Salomon.(FR:3/5times)

 

Public bug reported:

Description:
1. Connect a Salomon Dock to SUT, Connect a Type-c USB 3.1(Gen1) storage Device on Salomon front Type-c Port, copy some file from PC  to it, after complete transfer, then unplug to another Type-c Port on Salomon Dock, Find Can't copy file from PC to Storage device.
2.Unplug/Plug Salomon Dock from SUT, the file can be copy from PC to Memory Key again.

Expected Behavior:
Type-c USB 3.1 storage Can copy file after change Type-c port on Salomon.

Severity:
Sev-2
P2
C2
L4

Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.0
3. OS:CI Ubuntu 18.04
4. Salomon SINGLE-C Dock 165: DP/N :0YVYPW REV X00  FW:00.00.12.01
5. Storage device: Sandisk USB3.1 Type-c Key-17

Note:
1. VP on USB3.1 / 480G SanDisk SSD-26

Cross Platform:
N/A

Test case:
[CSV-TC-5195][WIS-TC-4408] Linux_NB_Salomon-Wired-Dock-The "USB-C" Connectors/Ports Test with "USB-C v3.1 (Gen-2) Storage Devices" step:10/11

Steps to Reproduce:
1. Flash Latest BIOS, Install Ubuntu OS 18.04.
2. Boot to OS, Connect a Salomon Dock to SUT;
3. Connect a Type-c USB 3.1(Gen1) Storage Devices on Salomon front Type-c Port.
4. Copy some file from PC to it.
5. Then unplug to another Type-c Port on Salomon Dock, find Can't copy file from PC to Storage device.---->problem(refer to Video)
6. Unplug/Plug Salomon Dock from SUT, the file can be copy to Storage Devices again.

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "VID_Can't copy file.mp4"
   https://bugs.launchpad.net/bugs/1804190/+attachment/5214458/+files/VID_Can%27t%20copy%20file.mp4

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https://bugs.launchpad.net/bugs/1804190

Title:
  Linux, Ubuntu, 18.04, CI, NB13, Can't copy file to USB-C v3.1 Storage
  if change port on Salomon.(FR:3/5times)

Status in Glance:
  New

Bug description:
  Description:
  1. Connect a Salomon Dock to SUT, Connect a Type-c USB 3.1(Gen1) storage Device on Salomon front Type-c Port, copy some file from PC  to it, after complete transfer, then unplug to another Type-c Port on Salomon Dock, Find Can't copy file from PC to Storage device.
  2.Unplug/Plug Salomon Dock from SUT, the file can be copy from PC to Memory Key again.

  Expected Behavior:
  Type-c USB 3.1 storage Can copy file after change Type-c port on Salomon.

  Severity:
  Sev-2
  P2
  C2
  L4

  Test Environment:
  1. Project: Northbay 13
  2. BIOS: 0.4.0
  3. OS:CI Ubuntu 18.04
  4. Salomon SINGLE-C Dock 165: DP/N :0YVYPW REV X00  FW:00.00.12.01
  5. Storage device: Sandisk USB3.1 Type-c Key-17

  Note:
  1. VP on USB3.1 / 480G SanDisk SSD-26

  Cross Platform:
  N/A

  Test case:
  [CSV-TC-5195][WIS-TC-4408] Linux_NB_Salomon-Wired-Dock-The "USB-C" Connectors/Ports Test with "USB-C v3.1 (Gen-2) Storage Devices" step:10/11

  Steps to Reproduce:
  1. Flash Latest BIOS, Install Ubuntu OS 18.04.
  2. Boot to OS, Connect a Salomon Dock to SUT;
  3. Connect a Type-c USB 3.1(Gen1) Storage Devices on Salomon front Type-c Port.
  4. Copy some file from PC to it.
  5. Then unplug to another Type-c Port on Salomon Dock, find Can't copy file from PC to Storage device.---->problem(refer to Video)
  6. Unplug/Plug Salomon Dock from SUT, the file can be copy to Storage Devices again.

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