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[Bug 1804193] [NEW] Linux, Ubuntu, 18.04, CI, NB13, Can't record voice by external Microphone.(FR:3/3units)

 

Public bug reported:

Description:
Plug in external Mic to SUT audio jack, record voice by external microphone , can't hear any Voice from Recorded file.

Expected Behavior:
Can record Voice normally by external Jack Mic on Ubuntu OS.

Severity:
Sev-2
P2
C2
L4

Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.0
3. OS:CI Ubuntu 18.04
4. Microphone: MIC-18 REV-A.1 NEEWER NW-700

Note:
1. VP on Headset-42 A500I (only heard noise)

Cross Platform:
N/A

Test case:
[CSV-TC-4588][WIS-TC-4176] Linux_OS - Basic OS Functionality Test step:11

Steps to Reproduce:
1. Flash Latest BIOS, Install Ubuntu OS 18.04.
2. Boot to OS, insert a Jack Mic to SUT.
3. Select Microphone at pop up windows.
4. Open a sound record Application, record a voice.
5. Find no record voice output .---->problem

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "sosreport-genericlog.1-20181120045802.tar.xz"
   https://bugs.launchpad.net/bugs/1804193/+attachment/5214464/+files/sosreport-genericlog.1-20181120045802.tar.xz

** Description changed:

-   
  Description:
- Plug in external Mic to SUT audio jack, record voice by external microphone , can't hear any Voice from Recorded file.(FR:3/3units)
+ Plug in external Mic to SUT audio jack, record voice by external microphone , can't hear any Voice from Recorded file.
  
  Expected Behavior:
  Can record Voice normally by external Jack Mic on Ubuntu OS.
  
  Severity:
  Sev-2
  P2
  C2
  L4
  
  Test Environment:
  1. Project: Northbay 13
  2. BIOS: 0.4.0
  3. OS:CI Ubuntu 18.04
  4. Microphone: MIC-18 REV-A.1 NEEWER NW-700
  
  Note:
  1. VP on Headset-42 A500I (only heard noise)
  
  Cross Platform:
  N/A
  
  Test case:
  [CSV-TC-4588][WIS-TC-4176] Linux_OS - Basic OS Functionality Test step:11
-  
+ 
  Steps to Reproduce:
  1. Flash Latest BIOS, Install Ubuntu OS 18.04.
  2. Boot to OS, insert a Jack Mic to SUT.
  3. Select Microphone at pop up windows.
  4. Open a sound record Application, record a voice.
  5. Find no record voice output .---->problem

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https://bugs.launchpad.net/bugs/1804193

Title:
  Linux, Ubuntu, 18.04, CI, NB13, Can't record voice by external
  Microphone.(FR:3/3units)

Status in Glance:
  New

Bug description:
  Description:
  Plug in external Mic to SUT audio jack, record voice by external microphone , can't hear any Voice from Recorded file.

  Expected Behavior:
  Can record Voice normally by external Jack Mic on Ubuntu OS.

  Severity:
  Sev-2
  P2
  C2
  L4

  Test Environment:
  1. Project: Northbay 13
  2. BIOS: 0.4.0
  3. OS:CI Ubuntu 18.04
  4. Microphone: MIC-18 REV-A.1 NEEWER NW-700

  Note:
  1. VP on Headset-42 A500I (only heard noise)

  Cross Platform:
  N/A

  Test case:
  [CSV-TC-4588][WIS-TC-4176] Linux_OS - Basic OS Functionality Test step:11

  Steps to Reproduce:
  1. Flash Latest BIOS, Install Ubuntu OS 18.04.
  2. Boot to OS, insert a Jack Mic to SUT.
  3. Select Microphone at pop up windows.
  4. Open a sound record Application, record a voice.
  5. Find no record voice output .---->problem

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