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Message #75838
[Bug 1804414] [NEW] Linux, Ubuntu, 18.04, CI, NB13, Can't set max resolution on 5K monitor that connected to SUT(FR:100%)
Public bug reported:
Description:
Connect a LG 27" 5K Thunderbolt Type-3 Monitor to the Thunderbolt-3 port of SUT, can't set maximum resolution(5160x2880) in Display setting, the maximum can be set is 4096 x 2304.
Expected Behavior:
Connect a LG 27" 5K Thunderbolt Type-3 Monitor to the Thunderbolt-3 port of SUT, can set maximum resolution(5160x2880) in Display setting.
Severity:
Sev-2
P3
C3
L2
Test Environment:
1. Project: Northbay 13 SKU7
2. BIOS: 0.4.0
3. OS: CI Ubuntu 18.04
4. Monitor: LG 27MD5KA-B
Note:
1. VP on Join Displays, External only mode
Cross Platform:
N/A
Test case:
CSV-TC-5234[WIS-TC-4424] Linux_Thunderbolt3 - HDDs and Monitor Connected In Daisy-Chain Format Functionality Test step:18
Steps to Reproduce:
1. Power on SUT, then plugging in the LG 27" 5K Thunderbolt Type-3 Monitor to the Thunderbolt-3 port on SUT;
2. Set SUT and the external monitor to external only mode;
3. Go to the Display Setting and Check to make sure that the resolution
4. Find can't set maximum resolution(5160x2880) in Display setting, the maximum can be set is 4096 x 2304.-->problem(Refer to pic)
** Affects: glance
Importance: Undecided
Status: New
** Tags: north-bay-13
** Attachment added: "Lost max resolution.jpg"
https://bugs.launchpad.net/bugs/1804414/+attachment/5214926/+files/Lost%20max%20%20resolution.jpg
--
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Engineering Team, which is subscribed to Glance.
https://bugs.launchpad.net/bugs/1804414
Title:
Linux, Ubuntu, 18.04, CI, NB13, Can't set max resolution on 5K monitor
that connected to SUT(FR:100%)
Status in Glance:
New
Bug description:
Description:
Connect a LG 27" 5K Thunderbolt Type-3 Monitor to the Thunderbolt-3 port of SUT, can't set maximum resolution(5160x2880) in Display setting, the maximum can be set is 4096 x 2304.
Expected Behavior:
Connect a LG 27" 5K Thunderbolt Type-3 Monitor to the Thunderbolt-3 port of SUT, can set maximum resolution(5160x2880) in Display setting.
Severity:
Sev-2
P3
C3
L2
Test Environment:
1. Project: Northbay 13 SKU7
2. BIOS: 0.4.0
3. OS: CI Ubuntu 18.04
4. Monitor: LG 27MD5KA-B
Note:
1. VP on Join Displays, External only mode
Cross Platform:
N/A
Test case:
CSV-TC-5234[WIS-TC-4424] Linux_Thunderbolt3 - HDDs and Monitor Connected In Daisy-Chain Format Functionality Test step:18
Steps to Reproduce:
1. Power on SUT, then plugging in the LG 27" 5K Thunderbolt Type-3 Monitor to the Thunderbolt-3 port on SUT;
2. Set SUT and the external monitor to external only mode;
3. Go to the Display Setting and Check to make sure that the resolution
4. Find can't set maximum resolution(5160x2880) in Display setting, the maximum can be set is 4096 x 2304.-->problem(Refer to pic)
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