yahoo-eng-team team mailing list archive

[Felisa-Chen <1804427@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Description: 
Boot to OS with connect Salomon TBT3 dock connected, then plug in external monitor with DP/HDMI cable to Salomon Dock, find SUT flashes black screen 2 times after plug in external monitor cable to salomon dock. Then unplug external monitor cable on Salomon dock, SUT flashes black screen 2 times again. (FR:100%)

Expected Behavior: 
SUT should only flash black screen one time when hot-plug/unplug external monitor cable on Salomon Dock.

Severity:
Sev-2
P3
C3
L1

Test environment:
1. Project:Northbay 13
2. BIOS:0.4.1
4. OS:CI Ubuntu 18.04
5. Dock info: DOCK-126	REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12
6. Monitor: monitor-62 Dell U2415;  ASUS MX27AQ

Notes:
1. VP on Northbay TBT&non-TBT sku
2. VP on Salomon single-c cable Dock
3. VNP on BME dock(REV-A05 Dock-114  FW:0.1.17)
4. VNP on derectly connect external monitor to SUT(HDMI)
5. VP on turn on external HDMI monitor that connected to Salomon TBT3 cable Dock.

Cross Platform:
NA

Test case: 
[CSV-TC-5196][WIS-TC-4409] Linux_NB_Salomon-Wired-Dock-The I/O Ports Functionality Test (1/2)  Step25

Steps to Reproduce:
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS with connect Salomon TBT3 dock connected, then plug in external monitor with DP/HDMI cable to Salomon Dock, find SUT flashes black screen 2 times after plug in external monitor to salomon dock.-->Problem(refer to video)
3. Then unplug external monitor to Salomon dock, SUT flashes black screen 2 times again.

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "sosreport-Ubuntu 18.04 LTSCILatitude2-5380.tar11.xz"
   https://bugs.launchpad.net/bugs/1804427/+attachment/5214949/+files/sosreport-Ubuntu%2018.04%20LTSCILatitude2-5380.tar11.xz

-- 
You received this bug notification because you are a member of Yahoo!
Engineering Team, which is subscribed to Glance.
https://bugs.launchpad.net/bugs/1804427

Title:
  Linux, Ubuntu, 18.04, CI, NB13, SUT flash screen twice if plug/unplug
  monitor cable on Salomon Dock.(FR:100%)

Status in Glance:
  New

Bug description:
  Description: 
  Boot to OS with connect Salomon TBT3 dock connected, then plug in external monitor with DP/HDMI cable to Salomon Dock, find SUT flashes black screen 2 times after plug in external monitor cable to salomon dock. Then unplug external monitor cable on Salomon dock, SUT flashes black screen 2 times again. (FR:100%)

  Expected Behavior: 
  SUT should only flash black screen one time when hot-plug/unplug external monitor cable on Salomon Dock.

  Severity:
  Sev-2
  P3
  C3
  L1

  Test environment:
  1. Project:Northbay 13
  2. BIOS:0.4.1
  4. OS:CI Ubuntu 18.04
  5. Dock info: DOCK-126	REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12
  6. Monitor: monitor-62 Dell U2415;  ASUS MX27AQ

  Notes:
  1. VP on Northbay TBT&non-TBT sku
  2. VP on Salomon single-c cable Dock
  3. VNP on BME dock(REV-A05 Dock-114  FW:0.1.17)
  4. VNP on derectly connect external monitor to SUT(HDMI)
  5. VP on turn on external HDMI monitor that connected to Salomon TBT3 cable Dock.

  Cross Platform:
  NA

  Test case: 
  [CSV-TC-5196][WIS-TC-4409] Linux_NB_Salomon-Wired-Dock-The I/O Ports Functionality Test (1/2)  Step25

  Steps to Reproduce:
  1. Install Ubuntu OS 18.04.1 LTS
  2. Boot to OS with connect Salomon TBT3 dock connected, then plug in external monitor with DP/HDMI cable to Salomon Dock, find SUT flashes black screen 2 times after plug in external monitor to salomon dock.-->Problem(refer to video)
  3. Then unplug external monitor to Salomon dock, SUT flashes black screen 2 times again.

To manage notifications about this bug go to:
https://bugs.launchpad.net/glance/+bug/1804427/+subscriptions