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[Bug 1804427] Re: Linux, Ubuntu, 18.04, X36CI, NB13, SUT flash screen twice if plug/unplug monitor cable on Salomon Dock.(FR:100%)

 

** Changed in: glance
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1804427

Title:
  Linux, Ubuntu, 18.04, X36CI, NB13, SUT flash screen twice if
  plug/unplug monitor cable on Salomon Dock.(FR:100%)

Status in Glance:
  Invalid

Bug description:
  Description: 
  Boot to OS with connect Salomon TBT3 dock connected, then plug in external monitor with DP/HDMI cable to Salomon Dock, find SUT flashes black screen 2 times after plug in external monitor cable to salomon dock. Then unplug external monitor cable on Salomon dock, SUT flashes black screen 2 times again. (FR:100%)

  Expected Behavior: 
  SUT should only flash black screen one time when hot-plug/unplug external monitor cable on Salomon Dock.

  Severity:
  Sev-2
  P3
  C3
  L1

  Test environment:
  1. Project:Northbay 13
  2. BIOS:0.4.1
  4. OS:CI Ubuntu 18.04
  5. Dock info: DOCK-126	REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12
  6. Monitor: monitor-62 Dell U2415;  ASUS MX27AQ

  Notes:
  1. VP on Northbay TBT&non-TBT sku
  2. VP on Salomon single-c cable Dock
  3. VNP on BME dock(REV-A05 Dock-114  FW:0.1.17)
  4. VNP on derectly connect external monitor to SUT(HDMI)
  5. VP on turn on external HDMI monitor that connected to Salomon TBT3 cable Dock.

  Cross Platform:
  NA

  Test case: 
  [CSV-TC-5196][WIS-TC-4409] Linux_NB_Salomon-Wired-Dock-The I/O Ports Functionality Test (1/2)  Step25

  Steps to Reproduce:
  1. Install Ubuntu OS 18.04.1 LTS
  2. Boot to OS with connect Salomon TBT3 dock connected, then plug in external monitor with DP/HDMI cable to Salomon Dock, find SUT flashes black screen 2 times after plug in external monitor to salomon dock.-->Problem(refer to video)
  3. Then unplug external monitor to Salomon dock, SUT flashes black screen 2 times again.

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References