yahoo-eng-team team mailing list archive

[Felisa-Chen <1804757@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Description:
Connect a Single-c Salomon Dock to SUT, connect 3 monitors to dock, change resolution of external monitors to any value, external monitor show garbage.
Move mouse or Press Keyboard, garbage disappear.

Expected Behavior:
External monitor don't show garbage after change resolution.

Severity:
Sev-2
P2
C2
L4

Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:CI Ubuntu 18.04
4. Salomon SINGLE-C Dock 165: DP/N :0YVYPW REV X00  FW:00.00.12.01
5. Monitor: Dell P2214H (Monitor-15), Dell S2718HN(Monitor-77),  Alienware AW2518H(Monitor-83)

Note:
1. VP on Salomon TBT DOCK-126 REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12
2. VP on Dock/unDock
3. VP on BME/IE Dock

Cross Platform:
N/A

Test case:
[CSV-TC-5209][WIS-TC-4396] Linux_NB_Salomon-Wired-Dock-The "Cold Boot" Stress Test step:15
 
Steps to Reproduce:  
1. Flash Latest BIOS, install Ubuntu OS 18.04.
2. Boot to OS, connect a Salomon Dock to SUT;
3. Connect a HDMI monitor, two DP monitors to SUT; 
4. Change resolution of external monitors;
5. Find one External Monitor show Garbage.---->problem(refer to Video)
6. Move mouse or press keyboard garbage disapear.

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "sosreport-genericlog.1-20181120045802.tar.xz"
   https://bugs.launchpad.net/bugs/1804757/+attachment/5215515/+files/sosreport-genericlog.1-20181120045802.tar.xz

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https://bugs.launchpad.net/bugs/1804757

Title:
  Linux, Ubuntu,18.04, NB13, Monitors plugged to Salomon dock show
  garbage after change resolution.(FR:2/10times)

Status in Glance:
  New

Bug description:
  Description:
  Connect a Single-c Salomon Dock to SUT, connect 3 monitors to dock, change resolution of external monitors to any value, external monitor show garbage.
  Move mouse or Press Keyboard, garbage disappear.

  Expected Behavior:
  External monitor don't show garbage after change resolution.

  Severity:
  Sev-2
  P2
  C2
  L4

  Test Environment:
  1. Project: Northbay 13
  2. BIOS: 0.4.1
  3. OS:CI Ubuntu 18.04
  4. Salomon SINGLE-C Dock 165: DP/N :0YVYPW REV X00  FW:00.00.12.01
  5. Monitor: Dell P2214H (Monitor-15), Dell S2718HN(Monitor-77),  Alienware AW2518H(Monitor-83)

  Note:
  1. VP on Salomon TBT DOCK-126 REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12
  2. VP on Dock/unDock
  3. VP on BME/IE Dock

  Cross Platform:
  N/A

  Test case:
  [CSV-TC-5209][WIS-TC-4396] Linux_NB_Salomon-Wired-Dock-The "Cold Boot" Stress Test step:15
   
  Steps to Reproduce:  
  1. Flash Latest BIOS, install Ubuntu OS 18.04.
  2. Boot to OS, connect a Salomon Dock to SUT;
  3. Connect a HDMI monitor, two DP monitors to SUT; 
  4. Change resolution of external monitors;
  5. Find one External Monitor show Garbage.---->problem(refer to Video)
  6. Move mouse or press keyboard garbage disapear.

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