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[Bug 1804791] [NEW] Linux, Ubuntu, 18.04, NB13, USB Type-A/C devices that connected to Salomon Dock lost on BIOS 0.4.1.

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Public bug reported:

Description:
Flash bin BIOS 0.4.1 fromBIOS 0.4.0.
Connect a Single-c Salomin Dock to SUT. Connect USB devices and monitor to Salomon Dock.

1. Boot to SUT, find all USB Type-A and Type-c port, and TBT port devices lost.(FR:2/10times)
2. Close Lid of SUT, put SUT to Suspend mode by time out or press power button. Press power button on Salomon Dock to wake SUT, find all USB Type-A and Type-c port, and TBT port devices lost.(FR:1/30times)
3. Shut down SUT, cold boot SUT, find all USB Type-A and Type-c port, and TBT port devices lost.(FR:1/35times)

All external monitors work normally when USB Type-A/C device lost.

Expected Behavior:
All USB Type-A and Type-c port, and TBT port devices work normally at any time after flash BIOS.

Severity:
Sev-2
P2
C2
L4

Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:CI Ubuntu 18.04
4. Salomon Single-C Dock 165: DP/N :0YVYPW Rev X00  FW:00.00.12.01
5. Devices:
(1). USB2.0 Dell Mouse-70 (REV-A01) MS116  0H9W5N, USB2.0 Dell Keboard-32 (REV-A00)  DELL Rusty KB216T;
(2). ADATA USB3.0-26 USB3.0 8GB, SanDisk USB-C-06 16GB SDCZ450, USB3.1 / 480G SanDisk SSD-26 ;
(3). Dell  P2214H(Monitor-15), Dell S2718HN(Monitor-77), Alienware AW2518H(Monitor-83)

Note:
1. VP on Salomon TBT Dock-126 REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12
2. VP on flash bin BIOS from 0.4.0 to 0.4.1(2/10 times)
3. VP on resume from Suspend(1/30times)
4. VP on Cold boot(1/35times)
5. VP on SUT Lid is open/close

Cross Platform:
N/A

Test case:
[CSV-TC-5207][WIS-TC-4415] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Power Management (S3)" Test step:32
 
Steps to Reproduce:  
1. Flash BIOS 0.4.0, Install Ubuntu OS 18.04.
2. Boot to BIOS setup, set Power management sleep mode to Force S3;
3. Boot to OS, connect a Salomon Dock to SUT;
4. Connect a HDMI Monitor two DP monitor to Salomon Dock;
5. Connect USB Keyboard and USB Mouse to Salomon Dock;
6. Connect Type-A 3.0 and Type-c USB 3.1 Memory Key to Salomon Dock;
7. Connect a Type-c 3.1 SSD to Salomon Dock;
8. Connect a Speaker to Salomon Dock;
9. Flash bin BIOS 0.4.1 fromBIOS 0.4.0.
10. Boot to OS, find all USB Type-A and Type-c port, and TBT port devices lost.---->problem1
11. Flash bin BIOS 0.4.1 fromBIOS 0.4.0.(refer to Video)
12. Close Lid of SUT, put SUT to Suspend mode by time out or press power button. Press power button on Salomon Dock to wake SUT, find all USB Type-A and Type-c port, and TBT port devices lost.---->problem2(refer to Video)
13. Flash bin BIOS 0.4.1 fromBIOS 0.4.0.
14. Boot to OS, shut down SUT, cold boot SUT, find all USB Type-A and Type-c port, and TBT port devices lost.---->problem3(refer to Video)

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "IMG_usb port device lost.mp4"
   https://bugs.launchpad.net/bugs/1804791/+attachment/5215573/+files/IMG_usb%20port%20device%20lost.mp4

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https://bugs.launchpad.net/bugs/1804791

Title:
  Linux, Ubuntu,18.04, NB13, USB Type-A/C devices that connected to
  Salomon Dock lost on BIOS 0.4.1.

Status in Glance:
  New

Bug description:
  Description:
  Flash bin BIOS 0.4.1 fromBIOS 0.4.0.
  Connect a Single-c Salomin Dock to SUT. Connect USB devices and monitor to Salomon Dock.

  1. Boot to SUT, find all USB Type-A and Type-c port, and TBT port devices lost.(FR:2/10times)
  2. Close Lid of SUT, put SUT to Suspend mode by time out or press power button. Press power button on Salomon Dock to wake SUT, find all USB Type-A and Type-c port, and TBT port devices lost.(FR:1/30times)
  3. Shut down SUT, cold boot SUT, find all USB Type-A and Type-c port, and TBT port devices lost.(FR:1/35times)

  All external monitors work normally when USB Type-A/C device lost.

  Expected Behavior:
  All USB Type-A and Type-c port, and TBT port devices work normally at any time after flash BIOS.

  Severity:
  Sev-2
  P2
  C2
  L4

  Test Environment:
  1. Project: Northbay 13
  2. BIOS: 0.4.1
  3. OS:CI Ubuntu 18.04
  4. Salomon Single-C Dock 165: DP/N :0YVYPW Rev X00  FW:00.00.12.01
  5. Devices:
  (1). USB2.0 Dell Mouse-70 (REV-A01) MS116  0H9W5N, USB2.0 Dell Keboard-32 (REV-A00)  DELL Rusty KB216T;
  (2). ADATA USB3.0-26 USB3.0 8GB, SanDisk USB-C-06 16GB SDCZ450, USB3.1 / 480G SanDisk SSD-26 ;
  (3). Dell  P2214H(Monitor-15), Dell S2718HN(Monitor-77), Alienware AW2518H(Monitor-83)

  Note:
  1. VP on Salomon TBT Dock-126 REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12
  2. VP on flash bin BIOS from 0.4.0 to 0.4.1(2/10 times)
  3. VP on resume from Suspend(1/30times)
  4. VP on Cold boot(1/35times)
  5. VP on SUT Lid is open/close

  Cross Platform:
  N/A

  Test case:
  [CSV-TC-5207][WIS-TC-4415] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Power Management (S3)" Test step:32
   
  Steps to Reproduce:  
  1. Flash BIOS 0.4.0, Install Ubuntu OS 18.04.
  2. Boot to BIOS setup, set Power management sleep mode to Force S3;
  3. Boot to OS, connect a Salomon Dock to SUT;
  4. Connect a HDMI Monitor two DP monitor to Salomon Dock;
  5. Connect USB Keyboard and USB Mouse to Salomon Dock;
  6. Connect Type-A 3.0 and Type-c USB 3.1 Memory Key to Salomon Dock;
  7. Connect a Type-c 3.1 SSD to Salomon Dock;
  8. Connect a Speaker to Salomon Dock;
  9. Flash bin BIOS 0.4.1 fromBIOS 0.4.0.
  10. Boot to OS, find all USB Type-A and Type-c port, and TBT port devices lost.---->problem1
  11. Flash bin BIOS 0.4.1 fromBIOS 0.4.0.(refer to Video)
  12. Close Lid of SUT, put SUT to Suspend mode by time out or press power button. Press power button on Salomon Dock to wake SUT, find all USB Type-A and Type-c port, and TBT port devices lost.---->problem2(refer to Video)
  13. Flash bin BIOS 0.4.1 fromBIOS 0.4.0.
  14. Boot to OS, shut down SUT, cold boot SUT, find all USB Type-A and Type-c port, and TBT port devices lost.---->problem3(refer to Video)

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