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Message #75918
[Bug 1804792] [NEW] Linux, Ubuntu, 18.04, NB13, SUT hung at warm boot progress when connect Salomon Dock.(FR:8/10times)
Public bug reported:
Description:
Connect a Single-c Salomin Dock to SUT,
1.Connect three monitors to Salomon Dock. Close Lid of SUT, warm boot SUT, SUT will hang in warm boot progress.
2. Connect some devices to Salomon Dock, warm boot SUT, SUT will hang in warm boot progress.
Expected Behavior:
SUT Warm Boot normally with Salomon Dock and device connect on it.
Severity:
Sev-1
P2
C2
L2
Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:CI Ubuntu 18.04
4. Salomon Single-C Dock 165: DP/N :0YVYPW REV X00 FW:00.00.12.01
5.Devices:
USB2.0 Dell Mouse-70 (REV-A01) MS116 0H9W5N
USB2.0 Dell Keboard-32 (REV-A00) DELL Rusty KB216T
ADATA USB3.0-26 USB3.0 8GB
SanDisk USB-C-06 16GB SDCZ450
USB3.1 / 480G SanDisk SSD-26
6.Monitors:
P2214H Dell Monitor-15
S2718HN Dell Monitor-77
AW2518H Alienware Monitor-83
Note:
N/A
Cross Platform:
N/A
Test case:
[CSV-TC-5209][WIS-TC-4396] Linux_NB_Salomon-Wired-Dock-The "Cold Boot" Stress Test step:27
Steps to Reproduce
1. Flash Latest BIOS, install Ubuntu OS 18.04.
2. Boot to OS, connect a Salomon Dock to SUT;
3. Connect a HDMI monitor two DP monitors to SUT;
4. Close lid of SUT set external three displays to Join Display Mode;
5. Warm boot SUT;
6. SUT will hang in warm boot progress.---->problem1(refer to Video)
7. Connect USB Keyboard and USB Mouse to SUT;
8. Connect USB-A 3.0 and Type-c USB 3.1 Memory Key to SUT;
9. Connect a Type-c 3.1 SSD to SUT;
10. Close SUT Lid, set external three displays to Join Display Mode;
11. Warm boot SUT;
12. Find SUT hang in cold boot progress.---->problem2(refer to Video)
** Affects: glance
Importance: Undecided
Status: New
** Tags: north-bay-13
** Attachment added: "VID_hung cold boot.mp4"
https://bugs.launchpad.net/bugs/1804792/+attachment/5215575/+files/VID_hung%20cold%20boot.mp4
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https://bugs.launchpad.net/bugs/1804792
Title:
Linux, Ubuntu,18.04, NB13, SUT hung at warm boot progress when connect
Salomon Dock.(FR:8/10times)
Status in Glance:
New
Bug description:
Description:
Connect a Single-c Salomin Dock to SUT,
1.Connect three monitors to Salomon Dock. Close Lid of SUT, warm boot SUT, SUT will hang in warm boot progress.
2. Connect some devices to Salomon Dock, warm boot SUT, SUT will hang in warm boot progress.
Expected Behavior:
SUT Warm Boot normally with Salomon Dock and device connect on it.
Severity:
Sev-1
P2
C2
L2
Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:CI Ubuntu 18.04
4. Salomon Single-C Dock 165: DP/N :0YVYPW REV X00 FW:00.00.12.01
5.Devices:
USB2.0 Dell Mouse-70 (REV-A01) MS116 0H9W5N
USB2.0 Dell Keboard-32 (REV-A00) DELL Rusty KB216T
ADATA USB3.0-26 USB3.0 8GB
SanDisk USB-C-06 16GB SDCZ450
USB3.1 / 480G SanDisk SSD-26
6.Monitors:
P2214H Dell Monitor-15
S2718HN Dell Monitor-77
AW2518H Alienware Monitor-83
Note:
N/A
Cross Platform:
N/A
Test case:
[CSV-TC-5209][WIS-TC-4396] Linux_NB_Salomon-Wired-Dock-The "Cold Boot" Stress Test step:27
Steps to Reproduce
1. Flash Latest BIOS, install Ubuntu OS 18.04.
2. Boot to OS, connect a Salomon Dock to SUT;
3. Connect a HDMI monitor two DP monitors to SUT;
4. Close lid of SUT set external three displays to Join Display Mode;
5. Warm boot SUT;
6. SUT will hang in warm boot progress.---->problem1(refer to Video)
7. Connect USB Keyboard and USB Mouse to SUT;
8. Connect USB-A 3.0 and Type-c USB 3.1 Memory Key to SUT;
9. Connect a Type-c 3.1 SSD to SUT;
10. Close SUT Lid, set external three displays to Join Display Mode;
11. Warm boot SUT;
12. Find SUT hang in cold boot progress.---->problem2(refer to Video)
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