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Re: Windows refund

 

Thanks Willem for the update re your Windows refund! While I agree the
process could be simplified and better thought out, overall the fact
that you were able to return Windows directly to the vendor for a
refund is encouraging news.

-David


On Fri, Jul 23, 2010 at 9:05 PM,  <dxiri343@xxxxxxxxx> wrote:
> Microsoft office documents can de opened using many office suites. If not all. and putting that kind of info into a txt or something like that would be inpractical. It would be best an online form. You enter the asus website and fill the form and sent it right away. No need to contact support for them to send you the forms.
>
>
> Enviado desde un dispositivo inalámbrico BlackBerry®
>
> -----Original Message-----
> From: Moritz Naumann <bugs.launchpad.net@xxxxxxxxxxxxxxxxxx>
> Sender: asus-ul30-bounces+dxiri343=gmail.com@xxxxxxxxxxxxxxxxxxx
> Date: Fri, 23 Jul 2010 20:59:50
> To: <asus-ul30@xxxxxxxxxxxxxxxxxxx>
> Subject: Re: [Asus-ul30] Windows refund
>
>> On Thu, Jul 22, 2010 at 10:43:08PM +0200, Willem Ligtenberg wrote:
> [..]
>>> 2) You have to fill out two forms, that will be sent to you by someone
>>> from Asus through e-mail.
> [..]
>
> On 23.07.2010 10:48 Tuomas Räsänen wrote:
> But it's great to hear that Asus does the right thing.
>
> Well, let's say they are trying to, but htey are heading in the right
> direction based on this (single) experience, which is good. On the other
> hand, sending Microsoft Office documents to someone who is trying to get
> his Windows license refunded, does not make me think that enough time
> has been spent on thinking on this process.
>
> And finally, in a better world, hardware vendors would not sell
> computers bundled with proprietary software licenses in the first place.
> But we're not just there, yet, and that's not only (but also) an Asus issue.
>
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