c2c-oerpscenario team mailing list archive

["Edwin Dsouza\(OpenERP\)" <777921@xxxxxxxxxxxxxxxxxx>]

Hello David

I have checked your issue, but unfortunately the communication and history of a lead will only be updated by the following:
1. If you change the state.
2. If you update the stage.
3. If you send an e-mail.
4. If you add internal note.

Phone call  is only the act window and it doesn't effect the current lead form.
So I am closing this bug.

Hope this will help for you.

Thanks for the understanding!

** Changed in: openobject-addons
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/777921

Title:
  Phone Call associated with lead doesn't populate lead history

Status in OpenERP Modules (addons):
  Invalid

Bug description:
  Server 6.0.2
  Web Client 6.0.2

  Description
  From a lead - want to record an outbound phone call placed to the lead - and see the phone call show up in the Communication & History of the lead.

  To recreate issue.
  1) open an existing lead
  2) click on the phone call link
  3) enter phone call information - making sure opportunity field is populated
  4) save the phone call
  5) navigate back to the lead record and look in communication history - no entry for the phone call is made.

  Expected result
  Step 5 - phone call history is displayed in the communication history of the lead on an associated opportunity/lead