c2c-oerpscenario team mailing list archive

["Vishal Parmar\(Open ERP\)" <856123@xxxxxxxxxxxxxxxxxx>]

Hello Eric Caudal,

I have checked your issue in trunk and to filed is properly filled at my end, see the screenshot of comment #6.
As per comment #3 let me explain :

>From : caudaleric@xxxxxxxxx
To : ecaudal@xxxxxxxxxxx
Cc: contact@xxxxxxxxxxxxxx

For fetch mail you configure your company a/c ( username & password)in
configuration  so in "To" filed it should be you company mail address
not "ecaudal@xxxxxxxxxxx" because it's your company mail a/c.

If you want " ecaudal@xxxxxxxxxxx" in  " To" field  then you must have
to configure hotmail a/c(username & password of hotmail) in
configuration.

Correct me If  I am wrong.

Thanks and waiting for your reply.

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OERPScenario, which is subscribed to OpenERP Project Group.
https://bugs.launchpad.net/bugs/856123

Title:
  Recipient email is not properly stored when copy to CRM case

Status in OpenERP Addons (modules):
  Incomplete

Bug description:
  when a mail is sent from outside OpenERP to a customer
  (customer@xxxxxxxxxxx in 'to' field) and copied to a mail that is to
  be fetched into OpenERP (through a imap mail server), the  CRM created
  case in OE is created properly but in the communication history inside
  CRM case, the field 'to' is empty.

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