c2c-oerpscenario team mailing list archive

["Eric Caudal - www.openerp.net.cn" <eric.caudal@xxxxxxxxxxxxxx>]

Hi,
I am not sure I understand your point but I cannot create in advance an 
email that I cannot read (since I donot see it in my openerp). In my 
example I donot know "ecaudal" email.
Expected behavior is I receive the information and if it matches a 
partner, then it gives the partner. If no partner is matched (new 
partner) then it still should give the information.
OE is filtering out the important information and I loose it. In this 
case I am sending myself a mail but when this is external people how can 
I get the "to" field


openerp 	

*Eric CAUDAL*, CEO
eric.caudal@xxxxxxxxxxxxxx  <mailto:eric.caudal@xxxxxxxxxxxxxx>
Cell: + 86 186 2136 1670
*Elico Corp - OpenERP Ready Partner, Shanghai.*
http://www.openerp.net.cn


On 18/11/2011 15:35, Vishal Parmar(Open ERP) wrote:
> Hello Eric Caudal,
>
> I have checked your issue in trunk and to filed is properly filled at my end, see the screenshot of comment #6.
> As per comment #3 let me explain :
>
> > From : caudaleric@xxxxxxxxx
> To : ecaudal@xxxxxxxxxxx
> Cc: contact@xxxxxxxxxxxxxx
>
> For fetch mail you configure your company a/c ( username&  password)in
> configuration  so in "To" filed it should be you company mail address
> not "ecaudal@xxxxxxxxxxx" because it's your company mail a/c.
>
> If you want " ecaudal@xxxxxxxxxxx" in  " To" field  then you must have
> to configure hotmail a/c(username&  password of hotmail) in
> configuration.
>
> Correct me If  I am wrong.
>
> Thanks and waiting for your reply.
>

-- 
You received this bug notification because you are a member of C2C
OERPScenario, which is subscribed to OpenERP Project Group.
https://bugs.launchpad.net/bugs/856123

Title:
  Recipient email is not properly stored when copy to CRM case

Status in OpenERP Addons (modules):
  Incomplete

Bug description:
  when a mail is sent from outside OpenERP to a customer
  (customer@xxxxxxxxxxx in 'to' field) and copied to a mail that is to
  be fetched into OpenERP (through a imap mail server), the  CRM created
  case in OE is created properly but in the communication history inside
  CRM case, the field 'to' is empty.

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