crunchbang-irc-ops team mailing list archive

[eric amundson <sewmyheadon@xxxxxxxxx>]

Philip Newborough wrote:
> On Sat, 7 Feb 2009 18:39:11 +0000
> Andrew Williams <andy@xxxxxxxxxxxxxxx> wrote:
> 
>> After the various incidents, I think it would be wise for us to devise
>> a IRC ruleset for both users and ops to abide to. Heres the first
>> points I had in my mind to start, please add/correct as needed.
>>
>> Maybe a wiki page would be best for this...
> 
> Sorry to hear there has been some trouble in the channel lately :( I
> think having a wiki page is a great idea. If the rules are written down
> then there can be no excuses/arguments.

I'm completely on board with this.  This is exactly what I was referring
to in my reply yesterday re: Banning of Rccu.

>> General Rules:
>>
>> 1. Be Civil to follow users, don't flame, make sexist or racist
>> remarks, or generally be nasty towards others.
>> 2. Do not discuss questionable topics in the channel; including (but
>> not limited to): porn, adult humor, illegal or questionable acts and
>> content.
>> 3. Do not spam or flood the channel.
>> 4. Do not advertise commercial services in this channel. We're a open
>> source project support channel, not a tool for marketing.
>> 5. Bots are allowed, but will be removed if they break any rules
>> previously mentioned.

These are great, Andrew.  Good show!  I might consider tweaking #2 to
include links for those who need a more direct approach:

"2. Do not discuss, or post links to, questionable topics in the
channel; including (but not limited to): porn, adult humor, illegal or
questionable acts and content."

>> Support Rules:
>>
>> If you are seeking support in the IRC channel, consider these points.
>>
>> 1. Don't spam your question, people will see your question the first
>> time, if no one can help you then post it on the forums.
>> 2. Don't ask if you can ask a question, just ask it.
>> 3. Use pastebin (http://crunchbanglinux.org/pastebin) for large files,
>> don't paste them into the channel!

I think it's great.  Personally, I might tweak the wording on #2 to
sound a bit more positive:

"There's no need to ask if you can ask a question; just ask it. :)"

>> Issue Resolution:
>>
>> People who breach the rules will be subjected to the following
>> proceedure:
>>
>> * First Instance - Warning on the IRC channel by a operator.
>> * Second Instance - Warning via private message to the user in
>> question.
>> * Third Instance - +q (Quiet) flag applied to the user for a limited
>> period.
>> * Fourth Instance - Temporary ban of a week for the user.
>> * Fifth Instance - perma-ban from the channel.

I also agree that it's probably good to have these guidelines for Issue
Resolution, but I would take them at that: guidelines, not rules.

If someone's needlessly and carelessly breaking the rules, like
attacking others or posting porn links and they've been warned and don't
respond to the warnings, I see no reason to give them four tries.  I say
three strikes, you're out, baby. :)

Heck, CrunchBang is quick and responsive, so I think our ops should be too.

Seriously, though, after spending some time in the channel, you get the
feeling for who's in there to socialize and who is learning and helping.

>> Compliant Handling:
>> If you have a complaint regarding your treatment on the IRC channel by
>> operators or fellow users, then mail
>> crunchbang-irc-ops@xxxxxxxxxxxxxxxxxx. The mail will be discussed and
>> you will receive feedback within the following week.

Love it.

Finally, as I mentioned yesterday, I think once the rules are approved,
we should incorporate a link into the IRC greeting and also post an
announcement on the forums.