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[Launchpad Bug Tracker <2115576@xxxxxxxxxxxxxxxxxx>]

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In this laptop (Asus TP500L) HDMI audio output was working fine while
using previous Kubuntu version. (18.04 20.04 22.04) and other older
Linux distro too.

The problem started immediately after a Kernel update while I was still
using 22.04LTS. By loading the previous kernel at startup everything was
fine again. No subsequent kernel updates did correct the problem. I had
to load that specific one.

Soon, it was time to updated to 24.04 anyway. Hoping and expecting that
everything would be fine then, I did no even think to take note of what
was the kernel version that was working. Sorry. After a year of updates
in 24.04, HDMI audio output still not working.

I did some search. Tried some potential solutions. But cant resolve it.
It seam I'm not alone. Do we have the same audio and/or video
interfaces??? I don't know.

I suppose you received everything you need when I reported the issue
using the shortcut.

Than you for your great work!

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.8.0-62.65-generic 6.8.12
Uname: Linux 6.8.0-62-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.7
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: KDE
Date: Sat Jun 28 17:08:42 2025
InstallationDate: Installed on 2023-09-07 (661 days ago)
InstallationMedia: Kubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
MachineType: ASUSTeK COMPUTER INC. TP500LA
PackageArchitecture: all
ProcEnviron:
 LANG=fr_CA.UTF-8
 LANGUAGE=fr:en_US
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to noble on 2024-11-20 (220 days ago)
dmi.bios.date: 04/18/2019
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: TP500LA.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: TP500LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTP500LA.300:bd04/18/2019:br4.6:svnASUSTeKCOMPUTERINC.:pnTP500LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP500LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: TP
dmi.product.name: TP500LA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble
-- 
HDMI audio is "crumbeling" then stop working
https://bugs.launchpad.net/bugs/2115576
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