← Back to team overview

desktop-packages team mailing list archive

[Bug 839180] [NEW] after updating (e.g. via synaptic), firefox does not restart

 

Public bug reported:

>From time to time Synaptic comes up with an update for Firefox. In this
situation Firefox is running even before Synaptic comes up. After the
update has been completed, a small yellow message appears beneath
address and bookmarks bar noting "Your browser has been updated and has
to be restarted." alongside a "Restart now" button. So far everything is
correct.

== Expected behaviour ==

After clicking the restart button, the Firefox (old) window disappears,
Firefox (old) shuts down, Firefox (new) starts, the small Firefox (new)
window checking for the compatibility of extensions appears, closes
shortly thereafter, the Firefox (new) window appears, reloads my
session, I can continue using Firefox.

== Experienced behaviour ==

After clicking the restart button, the Firefox (old) window disappears,
Firefox (old) shuts down. [first part of the expected chain]

Nothing beyond happens. There is no Firefox process afterwards ("ps
aux|grep fire" only shows the grep). Starting Firefox manually works and
fires up the 2nd part of the expected chain:

Firefox (new) starts, the small Firefox (new) window checking for the
compatibility of extensions appears, closes shortly thereafter, the
Firefox (new) window appears, reloads my session, I can continue using
Firefox.

So close and start both work perfectly, but restart unfortunatly does
not restart the browser but instead just closes it.

== Severity ==

Severity is low, because even novel users waiting for the restart will
manually try to start Firefox after a short period of waiting.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: firefox 6.0.1+build1+nobinonly-0ubuntu0.11.04.1
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
Architecture: amd64
Date: Fri Sep  2 01:39:01 2011
FirefoxPackages:
 firefox 6.0.1+build1+nobinonly-0ubuntu0.11.04.1
 flashplugin-installer 10.3.183.7ubuntu0.11.04.1
 adobe-flashplugin N/A
 icedtea-plugin N/A
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
ProcEnviron:
 LANGUAGE=sv_SE:en
 PATH=(custom, user)
 LANG=sv_SE.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox
UpgradeStatus: Upgraded to natty on 2011-04-28 (126 days ago)

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug natty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/839180

Title:
  after updating (e.g. via synaptic), firefox does not restart

Status in “firefox” package in Ubuntu:
  New

Bug description:
  From time to time Synaptic comes up with an update for Firefox. In
  this situation Firefox is running even before Synaptic comes up. After
  the update has been completed, a small yellow message appears beneath
  address and bookmarks bar noting "Your browser has been updated and
  has to be restarted." alongside a "Restart now" button. So far
  everything is correct.

  == Expected behaviour ==

  After clicking the restart button, the Firefox (old) window
  disappears, Firefox (old) shuts down, Firefox (new) starts, the small
  Firefox (new) window checking for the compatibility of extensions
  appears, closes shortly thereafter, the Firefox (new) window appears,
  reloads my session, I can continue using Firefox.

  == Experienced behaviour ==

  After clicking the restart button, the Firefox (old) window
  disappears, Firefox (old) shuts down. [first part of the expected
  chain]

  Nothing beyond happens. There is no Firefox process afterwards ("ps
  aux|grep fire" only shows the grep). Starting Firefox manually works
  and fires up the 2nd part of the expected chain:

  Firefox (new) starts, the small Firefox (new) window checking for the
  compatibility of extensions appears, closes shortly thereafter, the
  Firefox (new) window appears, reloads my session, I can continue using
  Firefox.

  So close and start both work perfectly, but restart unfortunatly does
  not restart the browser but instead just closes it.

  == Severity ==

  Severity is low, because even novel users waiting for the restart will
  manually try to start Firefox after a short period of waiting.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: firefox 6.0.1+build1+nobinonly-0ubuntu0.11.04.1
  ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  Architecture: amd64
  Date: Fri Sep  2 01:39:01 2011
  FirefoxPackages:
   firefox 6.0.1+build1+nobinonly-0ubuntu0.11.04.1
   flashplugin-installer 10.3.183.7ubuntu0.11.04.1
   adobe-flashplugin N/A
   icedtea-plugin N/A
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
  ProcEnviron:
   LANGUAGE=sv_SE:en
   PATH=(custom, user)
   LANG=sv_SE.UTF-8
   SHELL=/bin/bash
  SourcePackage: firefox
  UpgradeStatus: Upgraded to natty on 2011-04-28 (126 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/839180/+subscriptions


Follow ups

References