← Back to team overview

desktop-packages team mailing list archive

[Bug 1500605] [NEW] [20251, IDT 92HD95, Black Headphone Out, Front] Background noise or low volume

 

Public bug reported:

The sound through headphones is terrible under Ubuntu and Windows
perfectly on sound

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC0D0p:   bastek     1601 F...m pulseaudio
 /dev/snd/controlC0:  bastek     1601 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Sep 28 22:23:15 2015
InstallationDate: Installed on 2015-09-28 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: High background noise, or volume is too low
Title: [20251, IDT 92HD95, Black Headphone Out, Front] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 7ACN89WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Ginkgo 7A
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G700
dmi.modalias: dmi:bvnLENOVO:bvr7ACN89WW:bd11/19/2013:svnLENOVO:pn20251:pvrLenovoG700:rvnLENOVO:rnGinkgo7A:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoG700:
dmi.product.name: 20251
dmi.product.version: Lenovo G700
dmi.sys.vendor: LENOVO

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1500605

Title:
  [20251, IDT 92HD95, Black Headphone Out, Front] Background noise or
  low volume

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  The sound through headphones is terrible under Ubuntu and Windows
  perfectly on sound

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   bastek     1601 F...m pulseaudio
   /dev/snd/controlC0:  bastek     1601 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Sep 28 22:23:15 2015
  InstallationDate: Installed on 2015-09-28 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Front
  Symptom_Type: High background noise, or volume is too low
  Title: [20251, IDT 92HD95, Black Headphone Out, Front] Background noise or low volume
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/19/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7ACN89WW
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Ginkgo 7A
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900003WIN8 STD MLT
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G700
  dmi.modalias: dmi:bvnLENOVO:bvr7ACN89WW:bd11/19/2013:svnLENOVO:pn20251:pvrLenovoG700:rvnLENOVO:rnGinkgo7A:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoG700:
  dmi.product.name: 20251
  dmi.product.version: Lenovo G700
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1500605/+subscriptions