desktop-packages team mailing list archive

[Brian Murray <brian@xxxxxxxxxx>]

This is *not* fixed in the Ubuntu archive as the package has not been
moved to -updates, it only exists in -proposed. The Launchpad janitor
will automatically mark the task as Fix Released when the package moves
to -updates.

Please stop setting this to Fix Released.

** Changed in: apport (Ubuntu Wily)
       Status: Fix Released => Fix Committed

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https://bugs.launchpad.net/bugs/1512902

Title:
  apport will create .upload files for incomplete or corrupt crash
  reports

Status in apport package in Ubuntu:
  Fix Released
Status in apport source package in Precise:
  Triaged
Status in apport source package in Trusty:
  Triaged
Status in apport source package in Vivid:
  Triaged
Status in apport source package in Wily:
  Fix Committed

Bug description:
  SRU information appears in comment #3.

  apport will set an UnreportableReason in the following situations for
  crash reports where information collection fails or for packages that
  do not exist.  From apport/ui.py:

  1036                 try:
  1037                     icthread.exc_raise()
  1038                 except (IOError, EOFError, zlib.error) as e:
  1039                     # can happen with broken core dumps
  1040                     self.report['UnreportableReason'] = '%s\n\n%s' % (
  1041                         _('This problem report is damaged and cannot be processed.'),
  1042                         repr(e))
  1043                 except ValueError:  # package does not exist
  1044                     self.report['UnreportableReason'] = _('The report belongs to a package that is not installed.')
  1045                 except Exception as e:
  1046                     apport.error(repr(e))
  1047                     self.report['UnreportableReason'] = _('An error occurred while attempting to '
  1048                                                           'process this problem report:') + '\n\n' + str(e)

  Because an UnreportableReason exists in the report, apport will stop
  collecting information. Subsequently, there is "_MarkForUpload" is
  left as True (the default) so apport calls mark_report_upload which
  creates a .upload file such that the report which is incomplete or
  corrupt is then uploaded to the Error Tracker.

  In these cases the "_MarkForUpload" key should be set to "False"
  thereby preventing uploads to the Error Tracker.

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