desktop-packages team mailing list archive

[Martin Konopka <861564@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

(This bug started to occur only recently; it may indicate that this bug
was imported in one of recent updates related to printing.)

We have a   HP LaserJet p2055dn   printer on our network. It has a usual
IP address and some configurations settings. See attached files.

When I send a PDF document [or just selected page(s) from  it] on the
printer, one empty page is printed at the end.  This is especially
annoying when I need to print several copies of a single-page document.
I stress that I have duplex printing off when printing 1-page document.
(Anyway this should not matter.)

When I print the same document or a page of it from the Google Chrome
built-in document viewer, everything is OK: requested pages are prinited
and that is all; no empty page produced.

My most recent test of this odd behaviour was accomplished using a
public document

http://www.kf.elf.stuba.sk/prakticke/EmisiaElektronov_20110917.pdf

(note that this link may change in near future).

In attachment I am sending the /etc/cups/printers.conf  file  (with IP
addressed partially overwritten in order not to disclose them to
public).

I will send also head and last line of the  /etc/cups/ppd/HP-BW.ppd
file which has likely something to do with the buggy printing. (I am not
sending the whole file as it has some copyright statement .)

Interestingly, when I send the document (actually a selected page of it)
on other printer on our local network, it works correctly, i.e. the page
is printed and there is no empty. This other printer is a HP Color
LaserJet 2605dn.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evince 2.32.0-0ubuntu12.3
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Wed Sep 28 17:58:01 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=en
 PATH=(custom, user)
 LANG=en_GB.utf8
 LC_MESSAGES=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature_: Ubuntu 2.6.38-11.50-generic 2.6.38.8
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: evince (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug natty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evince in Ubuntu.
https://bugs.launchpad.net/bugs/861564

Title:
  empty page printed at the end

Status in “evince” package in Ubuntu:
  New

Bug description:
  (This bug started to occur only recently; it may indicate that this
  bug was imported in one of recent updates related to printing.)

  We have a   HP LaserJet p2055dn   printer on our network. It has a
  usual IP address and some configurations settings. See attached files.

  When I send a PDF document [or just selected page(s) from  it] on the
  printer, one empty page is printed at the end.  This is especially
  annoying when I need to print several copies of a single-page
  document. I stress that I have duplex printing off when printing
  1-page document. (Anyway this should not matter.)

  When I print the same document or a page of it from the Google Chrome
  built-in document viewer, everything is OK: requested pages are
  prinited and that is all; no empty page produced.

  My most recent test of this odd behaviour was accomplished using a
  public document

  http://www.kf.elf.stuba.sk/prakticke/EmisiaElektronov_20110917.pdf

  (note that this link may change in near future).

  In attachment I am sending the /etc/cups/printers.conf  file  (with IP
  addressed partially overwritten in order not to disclose them to
  public).

  I will send also head and last line of the  /etc/cups/ppd/HP-BW.ppd
  file which has likely something to do with the buggy printing. (I am
  not sending the whole file as it has some copyright statement .)

  Interestingly, when I send the document (actually a selected page of
  it) on other printer on our local network, it works correctly, i.e.
  the page is printed and there is no empty. This other printer is a HP
  Color LaserJet 2605dn.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: evince 2.32.0-0ubuntu12.3
  ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Wed Sep 28 17:58:01 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  ProcEnviron:
   LANGUAGE=en
   PATH=(custom, user)
   LANG=en_GB.utf8
   LC_MESSAGES=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature_: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/861564/+subscriptions