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[Bug 887481] [NEW] Unable to connect to MSN/Windows Live network

 

Public bug reported:

Empathy is unable to connect to MSN/Windows live network. It hangs
indefinitely, waiting for login. Killing the telepathy-butterfly process
does not help – it is re-spawned and still cannot connect on new
attempt.

Problems started a day ago or so. Empathy will just display the logon
processing spinner in top right corner of the contact list. Tried to
connect from multiple different networks/ISPs in Norway without success.
Using default server/port: messenger.hotmail.com:1863.

I see no error messages in log files or dialogs.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: telepathy-butterfly 0.5.11-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-35.78-generic 2.6.32.46+drm33.20
Uname: Linux 2.6.32-35-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Tue Nov  8 10:38:13 2011
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=nb_NO:en
 PATH=(custom, user)
 LANG=nb_NO.UTF-8
 SHELL=/bin/bash
SourcePackage: telepathy-butterfly

** Affects: telepathy-butterfly (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug lucid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to telepathy-butterfly in Ubuntu.
https://bugs.launchpad.net/bugs/887481

Title:
  Unable to connect to MSN/Windows Live network

Status in “telepathy-butterfly” package in Ubuntu:
  New

Bug description:
  Empathy is unable to connect to MSN/Windows live network. It hangs
  indefinitely, waiting for login. Killing the telepathy-butterfly
  process does not help – it is re-spawned and still cannot connect on
  new attempt.

  Problems started a day ago or so. Empathy will just display the logon
  processing spinner in top right corner of the contact list. Tried to
  connect from multiple different networks/ISPs in Norway without
  success. Using default server/port: messenger.hotmail.com:1863.

  I see no error messages in log files or dialogs.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: telepathy-butterfly 0.5.11-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.32-35.78-generic 2.6.32.46+drm33.20
  Uname: Linux 2.6.32-35-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Tue Nov  8 10:38:13 2011
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=nb_NO:en
   PATH=(custom, user)
   LANG=nb_NO.UTF-8
   SHELL=/bin/bash
  SourcePackage: telepathy-butterfly

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Follow ups

References